Privacy Policy
Complete Privacy Policy for VCoin (VYC)
VYRAL PRIVACY POLICY
Effective Date: Septemebr 29, 2025 Last Updated: Septemebr 29, 2025 Company: Vyral, Inc. (Wyoming Corporation)
QUICK SUMMARY (TL;DR)
We respect your privacy. Here's what you need to know:
✅ We collect: Account info, usage data, blockchain data, and (with permission) AI behavioral data
✅ We DON'T: Sell your data, read your encrypted messages, or share data without consent
✅ Your rights: Access, delete, export, opt-out of AI analysis, control cookies
✅ Security: Industry-standard encryption, regular audits, secure infrastructure
✅ Questions? Email [email protected] anytime
Read the full policy below for complete details.
TABLE OF CONTENTS
- Introduction
- Information We Collect
- How We Collect Information
- How We Use Your Information
- How We Share Your Information
- Encrypted Messaging Privacy
- Orb AI and Behavioral Analysis
- Cookies and Tracking Technologies
- Blockchain and Public Data
- Data Security
- Data Retention
- Your Privacy Rights
- Children's Privacy
- International Data Transfers
- State-Specific Privacy Rights
- Third-Party Services
- Changes to This Privacy Policy
- Contact Us
1. INTRODUCTION
1.1 Who We Are
VYRAL is a social media platform operated by [Legal Entity Name], Inc., a Wyoming corporation. We combine social features with blockchain technology to create a platform where users can create content, communicate securely, and transact using VCoin, our utility token.
Our Commitment:
- We believe privacy is a fundamental right
- We collect only data necessary to provide our services
- We give you control over your information
- We're transparent about our practices
- We never sell your personal data to third parties
1.2 Scope of This Policy
This Privacy Policy describes:
- What information we collect about you
- How we collect it
- Why we collect it
- Who we share it with (and why)
- Your rights and choices
- How we protect your information
This Policy applies to:
- The VYRAL website (vyral.social)
- VYRAL mobile applications (iOS and Android)
- VYRAL desktop applications
- All VYRAL services and features
1.3 Consent
By using VYRAL, you consent to this Privacy Policy. If you don't agree, please don't use our services.
Special Consents Required For:
- Orb AI behavioral analysis (opt-in only)
- Non-essential cookies (you control this)
- Marketing communications (you can opt out)
- Location data collection (you control this)
2. INFORMATION WE COLLECT
We collect different types of information to provide and improve our services.
2.1 Information You Provide Directly
Account Information
When you create an account, we collect:
Required:
- Email address
- Username
- Password (encrypted - we never see plaintext)
- Date of birth (to verify age 18+)
- Country of residence
Optional:
- Display name
- Profile photo
- Bio/description
- Website link
- Social media links
- Phone number (for 2FA)
Identity Verification (KYC)
For withdrawals exceeding $10,000 annually, we collect:
- Full legal name
- Government-issued ID (driver's license, passport)
- Proof of address (utility bill, bank statement)
- Selfie photo for identity verification
- Social Security Number or Tax ID (US users only, for tax reporting)
KYC Data Handling:
- Processed by verified third-party KYC providers (e.g., Onfido, Jumio)
- Encrypted in transit and at rest
- Stored separately from general user data
- Retained only as long as legally required
- Never used for marketing or non-compliance purposes
Payment Information
When you purchase VCoins:
- Credit/debit card details (processed by Stripe - we never see full card numbers)
- Billing address
- Purchase history and amounts
We NEVER store:
- Full credit card numbers
- CVV codes
- Banking login credentials
Content You Create
- Posts (text, images, videos)
- Comments and replies
- Tips and transactions
- Marketplace listings
- Messages (see Section 6 for encryption details)
- Profile customizations
Communications with Us
- Support tickets and emails
- Survey responses
- Feedback and suggestions
- Bug reports
2.2 Information Collected Automatically
Usage Data
We automatically collect:
- Pages/features viewed
- Time spent on platform
- Click patterns and navigation paths
- Content interactions (likes, shares, comments)
- Search queries
- Device type and operating system
- Browser type and version
- IP address
- Referring URLs
- Session duration and frequency
Device Information
- Device identifiers (UDID, advertising ID)
- Device model and manufacturer
- Operating system and version
- Screen resolution
- Language settings
- Time zone
- Mobile carrier
- Network information (WiFi vs cellular)
Location Data
We collect location in limited circumstances:
Precise Location (GPS coordinates):
- Only with your explicit permission
- Used for: Nearby user discovery, local marketplace, location-based features
- You can disable anytime in settings
Approximate Location:
- Derived from IP address (city/region level)
- Cannot be disabled (required for security and compliance)
- Used for: Fraud prevention, regional content, legal compliance
Cookies and Similar Technologies
See Section 8 for complete Cookie Policy details.
2.3 Blockchain and Crypto Data
On-Chain Data (Public)
The following is permanently recorded on Solana blockchain:
- VCoin transactions (amounts, timestamps, wallet addresses)
- Smart contract interactions
- Blockchain wallet addresses you use
- Transaction fees paid
Important: Blockchain data is PUBLIC and PERMANENT. Anyone can view it using blockchain explorers. We cannot delete or modify blockchain data.
Off-Chain Crypto Data (Private)
Stored in our systems, not blockchain:
- Custodial wallet balances (your VCoin balance)
- Internal transaction history
- Pending withdrawals
- Reward calculations
- This CAN be deleted upon account closure
2.4 Information from Third Parties
Payment Processors
- Transaction success/failure status
- Fraud risk assessments
- Chargeback notifications
KYC Providers
- Identity verification results
- Risk scores
- Sanctions/watchlist screening results
Social Media (If You Connect)
If you sign in with social media:
- Public profile information (name, email, profile photo)
- Friend lists (only if you grant permission)
- We don't post on your behalf without permission
Analytics Providers
- Aggregated usage statistics
- Performance metrics
- Crash reports
2.5 Information We DON'T Collect
We explicitly DO NOT collect:
- ❌ Content of encrypted messages (impossible - we use E2E encryption)
- ❌ Private keys for external wallets (you control these)
- ❌ Browsing history outside VYRAL
- ❌ Microphone/camera data without explicit permission
- ❌ Contacts from your device (unless you explicitly share)
- ❌ Health or biometric data
- ❌ Sensitive personal data (race, religion, political views, sexual orientation)
3. HOW WE COLLECT INFORMATION
3.1 Directly From You
When you:
- Create an account
- Fill out profile
- Post content
- Send messages
- Make purchases
- Contact support
- Complete surveys
3.2 Automatically Through Technology
Using:
- Cookies (see Section 8)
- Pixels and beacons
- Log files
- Analytics tools (Google Analytics, Mixpanel)
- Error reporting tools (Sentry)
3.3 From Blockchain
By:
- Monitoring Solana blockchain for transactions
- Reading smart contract events
- Verifying wallet ownership
3.4 From Third Parties
Through:
- Payment processors (Stripe)
- KYC providers (Onfido, Jumio)
- Analytics services
- Security services (fraud detection)
- Social media platforms (if you connect)
3.5 From Other Users
When they:
- Tag you in content
- Send you messages
- Tip you
- Report your content
- Share your posts
4. HOW WE USE YOUR INFORMATION
We use your information for specific, legitimate purposes:
4.1 Provide and Maintain Services
Account Management:
- Create and manage your account
- Authenticate your identity
- Enable account recovery
- Process account settings
Platform Features:
- Display your content to others
- Enable messaging and communication
- Process VCoin transactions
- Show personalized content feed
- Enable marketplace functionality
- Deliver notifications
Payment Processing:
- Process VCoin purchases
- Handle withdrawals
- Calculate and distribute earnings
- Process refunds when applicable
4.2 Security and Fraud Prevention
Protecting You:
- Detect and prevent fraud
- Identify suspicious activity
- Prevent unauthorized access
- Monitor for security threats
- Enforce Terms of Service
- Prevent spam and abuse
Examples:
- Flagging login from unusual location
- Detecting bot-like behavior
- Identifying stolen credit cards
- Preventing Sybil attacks (fake accounts)
- Detecting money laundering patterns
4.3 Legal Compliance
Required by Law:
- Verify age (18+)
- Conduct KYC for large transactions
- Report suspicious activity (FinCEN)
- Issue tax forms (1099-MISC for US users earning $600+)
- Respond to legal requests (subpoenas, warrants)
- Comply with GDPR, CCPA, and other privacy laws
- Prevent illegal content (CSAM, terrorism, etc.)
4.4 Communication
Essential Communications:
- Account security alerts
- Transaction confirmations
- Important service updates
- Responses to support requests
Marketing (You Can Opt Out):
- Platform news and updates
- New feature announcements
- Special offers or promotions
- Educational content
How to Opt Out:
- Click "Unsubscribe" in any email
- Adjust notification settings in account
- Email [email protected]
4.5 Analytics and Improvement
Understanding Usage:
- Analyze how users interact with platform
- Identify popular features
- Discover bugs and issues
- Measure performance
- Understand user preferences
Improving Platform:
- Develop new features
- Enhance user experience
- Optimize performance
- Fix bugs and errors
- Make data-driven decisions
Types of Analytics:
- Aggregated usage statistics (not personal)
- A/B testing (comparing feature variations)
- Cohort analysis (group behavior patterns)
- Funnel analysis (user journey mapping)
4.6 Personalization
Customizing Experience:
- Recommended content based on interests
- Suggested users to follow
- Personalized search results
- Tailored notifications
- Regional content prioritization
How Personalization Works:
- Based on your interactions (likes, shares, views)
- Content you engage with
- Users you follow
- Time spent on different content types
- NOT based on sensitive data
You Control This:
- Disable personalized recommendations in settings
- Clear your interaction history
- Get chronological feed instead
4.7 Advertising (Future)
Currently: We do NOT show third-party advertisements.
If We Add Ads in Future:
- We'll update this policy with 30 days notice
- Ads will be based on general interests, not sensitive data
- You can opt out of personalized ads
- We'll NEVER sell your data to advertisers
- Advertisers won't receive your personal information
5. HOW WE SHARE YOUR INFORMATION
5.1 Public Information
Automatically Public: The following is visible to anyone on the internet:
- Your username and display name
- Profile photo and bio
- Public posts and content
- Comments on public posts
- Number of followers/following
- Public VCoin transactions (on blockchain)
You Control Visibility:
- Make account private (content visible to followers only)
- Delete individual posts
- Edit profile information
- Change privacy settings
5.2 With Other Users
Other VYRAL users can see:
- Your profile (unless private)
- Content you post publicly
- Comments and interactions
- Your follower/following lists
- Your activity on their content (likes, shares)
Other users CANNOT see:
- Your email address (unless you share it)
- Your payment information
- Your private messages (encrypted)
- Your precise location (unless you share)
- Your real name (unless you add it to profile)
- Your earnings or withdrawal history
5.3 With Service Providers
We share data with trusted third parties who help operate VYRAL:
Payment Processing:
- Stripe: Credit card processing
- Receives: Payment information, billing address
- Purpose: Process VCoin purchases
- Privacy Policy: stripe.com/privacy
Identity Verification:
- Onfido/Jumio: KYC verification
- Receives: ID documents, selfies, personal info
- Purpose: Verify identity for withdrawals >$10K
- Privacy Policy: onfido.com/privacy
Infrastructure:
-
Amazon Web Services (AWS): Hosting and storage
- Receives: All data we collect
- Purpose: Store and serve data securely
- Privacy Policy: aws.amazon.com/privacy
-
Cloudflare: CDN and DDoS protection
- Receives: IP addresses, usage data
- Purpose: Deliver content fast and block attacks
- Privacy Policy: cloudflare.com/privacy
Analytics:
-
Google Analytics: Usage analytics
- Receives: Anonymized usage data
- Purpose: Understand how platform is used
- Privacy Policy: policies.google.com/privacy
-
Mixpanel: Product analytics
- Receives: Usage patterns, feature adoption
- Purpose: Improve user experience
- Privacy Policy: mixpanel.com/legal/privacy-policy
Communication:
- SendGrid: Email delivery
- Receives: Email addresses, message content
- Purpose: Send transactional and marketing emails
- Privacy Policy: sendgrid.com/privacy
Customer Support:
- Zendesk: Support ticket system
- Receives: Support inquiries, account info
- Purpose: Manage customer support
- Privacy Policy: zendesk.com/company/privacy-and-data-protection
Security:
- Sentry: Error tracking
- Receives: Error logs, device info
- Purpose: Identify and fix bugs
- Privacy Policy: sentry.io/privacy
5.4 For Legal Reasons
We may disclose information when legally required:
Law Enforcement Requests:
- Valid subpoenas from court
- Search warrants
- Court orders
- National security requests (with legal authorization)
What We Provide:
- Only information specifically requested
- Only after verifying request is valid
- Only minimum necessary to comply
- With notice to you unless legally prohibited
We Resist Overly Broad Requests:
- Challenge requests that lack legal basis
- Argue for narrower scope when appropriate
- Publish transparency report annually
Emergency Disclosures:
- Imminent danger to life or safety
- Child safety concerns (CSAM)
- Prevent serious crime
- National security threats
Other Legal Obligations:
- IRS tax reporting (Form 1099 for US users earning $600+)
- FinCEN suspicious activity reports
- Securities and Exchange Commission (if applicable)
- State regulators (money transmission, consumer protection)
5.5 Business Transfers
If VYRAL is involved in:
- Merger or acquisition
- Sale of assets
- Bankruptcy or insolvency
- Reorganization or restructuring
Your information may be transferred to successor entity. We will:
- Notify you via email and platform notice
- Give you option to delete account before transfer
- Require successor to honor this Privacy Policy
- Give you 30 days to withdraw data
5.6 With Your Consent
We may share information with others when you explicitly consent:
Examples:
- Connecting to social media accounts
- Authorizing third-party apps
- Participating in partnerships or promotions
- Sharing content to external platforms
Your Control:
- Revoke consent anytime
- Disconnect third-party apps
- Review connected apps in settings
5.7 Aggregated/Anonymized Data
We may share anonymized, aggregated data that cannot identify you:
Examples:
- "50% of users are ages 18-25"
- "Average session duration is 23 minutes"
- "Most popular content category is technology"
- Platform statistics and trends
This data:
- Cannot identify individuals
- May be shared publicly or with partners
- Helps improve platform and inform research
- Not subject to privacy restrictions
5.8 What We DON'T Share
We NEVER share:
❌ Your data with advertisers (currently no ads)
❌ Your data with data brokers
❌ Your password (even encrypted form)
❌ Your encrypted messages (impossible - we can't read them)
❌ Your private keys (we don't have them)
❌ Your data for purposes unrelated to services
❌ Your data to circumvent your privacy choices
6. ENCRYPTED MESSAGING PRIVACY
6.1 How Encryption Works
End-to-End Encryption (E2E): VYRAL messages use Signal Protocol (same as Signal and WhatsApp): Your Device → Encrypted → Internet → Encrypted → Recipient Device ↑ ↓ Only you can encrypt Only they can decrypt
What This Means:
- Messages encrypted on YOUR device before sending
- Only the recipient can decrypt and read
- VYRAL servers cannot read message content
- Even if compelled by law, we cannot provide plaintext
- Even our employees cannot read your messages
- Even if hackers breach our servers, messages stay encrypted
Technical Details:
- AES-256 encryption (military-grade)
- Perfect forward secrecy (past messages stay secure if keys compromised)
- Authenticated encryption (prevents tampering)
- Key ratcheting (new keys for each message)
6.2 What We CAN See
Even with E2E encryption, we see:
- Who you message (usernames)
- When messages sent (timestamps)
- Message size (approximate length)
- Whether message delivered/read
- Attachment presence (but not content)
Metadata We Collect:
- Sender and recipient usernames
- Timestamp
- Message ID
- Delivery status
- Approximate message size
Why We Need This:
- Deliver messages to correct recipient
- Show delivery confirmations
- Detect spam and abuse patterns
- Troubleshoot delivery issues
6.3 What We CANNOT See
We CANNOT access:
- ❌ Message text content
- ❌ Shared photos, videos, files
- ❌ Voice messages
- ❌ Any content inside encrypted messages
Legal Requests: If served with valid warrant/subpoena, we can only provide:
- Metadata (who, when, how often)
- Account information
- Public posts
- We CANNOT provide message content (impossible)
6.4 Group Messages
Group messages also encrypted end-to-end:
- Each member has encryption keys
- All members can read messages
- VYRAL still cannot read content
- Group metadata visible (members, timestamps)
Group Limitations:
- If member leaves, they keep past messages
- If member removed, they keep history up to removal
- We cannot remotely delete messages from devices
6.5 Backup and Recovery
Cloud Backups (Optional): You can enable encrypted cloud backup:
- Backed up to your iCloud/Google Drive
- Protected by your backup password
- VYRAL cannot access these backups
- If you lose backup password, messages are unrecoverable
No Backup Option: If you don't enable backup:
- Messages only on your device
- If you lose device, messages lost forever
- We cannot recover them (don't have keys)
6.6 When Encryption Doesn't Apply
Not encrypted:
- Username (visible to everyone)
- Profile information (public or semi-public)
- Group membership (visible to group)
- Typing indicators
- Online status
6.7 Reporting and Safety
Handling Illegal Content:
- Users can report messages by screenshot
- Reported messages reviewed by human moderators
- Reporter must share content (we can't see it otherwise)
- Serious violations reported to law enforcement
- Accounts may be terminated for violations
Cannot Proactively Scan:
- We cannot scan messages for illegal content
- We rely on user reports
- Trade-off between privacy and safety
- This is intentional design choice
7. ORB AI AND BEHAVIORAL ANALYSIS
7.1 What is Orb
Orb is VYRAL's AI assistant that provides:
- Personalized content recommendations
- User matching and discovery
- Dating/social connection suggestions
- Conversational assistance
- Smart search
7.2 Opt-In Required
Behavioral Analysis is OFF by default.
Orb offers two modes:
Basic Mode (No Consent Needed):
- Simple keyword search
- Basic user discovery
- Manual filtering
- No behavioral learning
Enhanced Mode (Requires Consent):
- Learns from your behavior
- Analyzes interaction patterns
- Provides personalized matches
- Smarter recommendations
You Control:
- Enable/disable Enhanced Mode anytime
- Delete all Orb data anytime
- View what Orb knows about you
- Export Orb data
7.3 What Data Orb Collects (Enhanced Mode Only)
With Your Explicit Consent, Orb Analyzes:
- Posts you like, share, comment on
- Users you interact with frequently
- Time spent viewing content
- Content topics you engage with
- Search history on VYRAL
- Profile views
- Messaging patterns (frequency, not content)
Orb NEVER Accesses:
- ❌ Encrypted message content
- ❌ Payment information
- ❌ Private posts from others
- ❌ Data from other apps/websites
- ❌ Device contacts or photos (unless you share)
7.4 How Orb Uses Data
Personalization:
- Recommend users with similar interests
- Suggest content you might like
- Match people for dating/networking
- Prioritize relevant search results
How It Works: Example: Dating Matches
You like:
Hiking photos Tech posts Users aged 25-35 Orb finds users who:
Also like hiking Also interested in tech Match your age preferences Liked your profile
Matching Logic:
- Analyzes mutual interests
- Considers engagement patterns
- Respects your specified preferences
- Shows transparency ("Matched because...")
7.5 Orb Privacy Protections
Technical Safeguards:
- Data encrypted at rest
- Separate Orb database (isolated from main systems)
- Access logged and monitored
- Regular security audits
Algorithmic Fairness:
- No discrimination by race, religion, etc.
- Complies with anti-discrimination laws
- Regular bias testing
- Human oversight of recommendations
Transparency:
- See why Orb recommended someone
- View your Orb profile (what it knows)
- Understand matching criteria
- Challenge incorrect inferences
Limits:
- Orb cannot make matches violating user boundaries
- Respects blocking and privacy settings
- Cannot reveal you to users who blocked you
- Cannot bypass privacy controls
7.6 Your Orb Rights
Access:
- View complete Orb profile
- See all data points Orb collected
- Understand how you're categorized
- Export data in machine-readable format
Control:
- Disable Enhanced Mode anytime
- Delete individual data points
- Delete entire Orb profile
- Opt out of specific recommendations
Correction:
- Challenge incorrect inferences
- Update preferences
- Retrain Orb with updated data
Deletion: When you delete Orb data:
- Deleted within 30 days
- Removed from active systems immediately
- Purged from backups within 90 days
- Cannot be recovered
7.7 Orb Data Sharing
We Don't Share Orb Insights:
- Other users don't see your Orb profile
- Advertisers don't receive Orb data
- Third parties don't access Orb analysis
- Only used for your experience
Aggregated Research:
- May use anonymized, aggregated data
- Cannot identify individuals
- Published in research or reports
- Example: "Users who like X also like Y"
7.8 Special Considerations for Dating
Enhanced Privacy for Dating:
- Location shared only with explicit permission
- Real name not revealed unless you add it
- Can set discovery radius
- Can filter who can see you
Safety Features:
- Report concerning behavior
- Block users from seeing you
- Meeting safety tips provided
- Harassment prevention tools
What Orb Shows:
- "Mutual match" (both interested)
- One-way interest not revealed
- Match reasoning transparency
- Compatibility scores
8. COOKIES AND TRACKING TECHNOLOGIES
8.1 What Are Cookies
Cookies are small text files stored on your device by websites you visit. They remember information about your visit.
Types of Data in Cookies:
- Login session ID
- Language preference
- Theme choice (dark/light mode)
- Items in cart
- Recent searches
Cookies Don't:
- Contain viruses or malware
- Access other files on your device
- Track you across unrelated websites (only our cookies)
- Identify you personally without other information
8.2 How We Use Cookies
We use cookies for four purposes:
8.2.1 Essential Cookies (Always On)
Cannot be disabled - Required for basic functionality:
| Cookie | Purpose | Duration |
|---|---|---|
session_id | Keep you logged in | Session |
csrf_token | Prevent security attacks | Session |
load_balancer | Route your requests correctly | Session |
region | Serve geographically closest servers | 1 year |
Why Essential: Without these, the platform wouldn't work. You can't:
- Stay logged in
- Make secure requests
- Load pages quickly
- Use any features
8.2.2 Functional Cookies (You Control)
Enhance your experience:
| Cookie | Purpose | Duration | Default |
|---|---|---|---|
language | Remember language preference | 1 year | On |
theme | Remember dark/light mode | 1 year | On |
video_quality | Remember video playback quality | 6 months | On |
viewed_posts | Don't show same posts repeatedly | 7 days | On |
dismissed_banners | Don't show dismissed notices again | 90 days | On |
Control: Cookie Settings in account
8.2.3 Analytics Cookies (You Control)
Help us understand usage:
| Cookie | Purpose | Provider | Duration | Default |
|---|---|---|---|---|
_ga | Google Analytics tracking | 2 years | Off* | |
_gid | Google Analytics session | 24 hours | Off* | |
mp_ | Mixpanel analytics | Mixpanel | 1 year | Off* |
What Analytics Tell Us:
- Which features are popular
- Where users get stuck
- How to improve UX
- Performance issues
What Analytics DON'T Include:
- Your name or personal info
- Message content
- Payment details
- Precise locations
*Requires consent in EU/UK/CA. Default ON in other regions but you can opt out.
8.2.4 Advertising Cookies (Future)
Currently: We DON'T use advertising cookies.
If We Add Ads:
- Update policy with 30 days notice
- Default OFF (opt-in required)
- You control completely
- Can opt out anytime
8.3 Third-Party Cookies
Some third-party services may set cookies:
Embedded Content:
- YouTube videos (if you watch)
- Twitter embeds (if present)
- Other social media embeds
Payment Processing:
- Stripe (when purchasing VCoins)
Support:
- Zendesk (when using support chat)
You Control:
- Block third-party cookies in browser
- Use private/incognito mode
- Install cookie blocker extensions
8.4 Other Tracking Technologies
Web Beacons (Pixels)
Tiny invisible images that:
- Track email opens
- Measure page loads
- Count visitors
We Use For:
- Email delivery confirmation
- Understanding email engagement
- Measuring marketing effectiveness
Local Storage
Browser storage for:
- Recent draft posts (auto-save)
- Temporary cache (faster loading)
- Offline functionality
Cleared When:
- You clear browser data
- You logout
- After 30 days inactive
Session Storage
Temporary storage for current session:
- Form progress
- Scroll position
- Temporary preferences
Cleared When:
- You close tab/browser
- Session expires
8.5 Managing Cookies
Our Cookie Controls
Location: Settings → Privacy → Cookies
Options:
- Accept all cookies
- Essential only (functional/analytics OFF)
- Custom (choose which categories)
- Reject all non-essential
Changes:
- Take effect immediately
- Apply to all devices where you're logged in
- Persist across sessions
Browser Controls
All browsers let you control cookies:
Chrome: Settings → Privacy & Security → Cookies
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies
Edge: Settings → Cookies and site permissions
Options:
- Block all cookies (breaks websites)
- Block third-party cookies only
- Delete cookies on close
- Exceptions (allow/block specific sites)
Mobile Controls
iOS (Safari): Settings → Safari → Block All Cookies
Android (Chrome): Chrome → Settings → Site settings → Cookies
8.6 Do Not Track (DNT)
What is DNT: Browser setting that requests websites not track you.
Our Response: Currently, we don't respond to DNT signals because:
- No industry standard for implementation
- Essential cookies still needed
- You have granular cookie controls instead
Alternative: Use our cookie controls for precise tracking preferences.
8.7 Cookie Consent for EU/UK Users
GDPR Compliance:
First Visit:
- Cookie banner appears
- Essential cookies only until you consent
- Must actively consent (no pre-ticked boxes)
- Can reject non-essential cookies
Your Consent:
- Freely given
- Specific to each cookie category
- Can be withdrawn anytime
- No penalty for rejecting
No Consent Walls:
- You can use platform without accepting
- Essential cookies only
- Full functionality available
8.8 Cookie Table (Complete List)
Essential Cookies: vyral_session - Session ID - Session only csrf_token - Security token - Session only lb_sticky - Load balancing - 1 hour region_pref - Server region - 1 year auth_token - Authentication - 7 days
Functional Cookies: lang - Language preference - 1 year theme - Dark/light mode - 1 year video_quality - Playback quality - 6 months view_history - Viewed content - 7 days dismissed_notices - Hidden banners - 90 days
Analytics Cookies: _ga - Google Analytics ID - 2 years _gid - GA Session - 24 hours gat - GA Throttle - 1 minute mp* - Mixpanel - 1 year
9. BLOCKCHAIN AND PUBLIC DATA
9.1 Blockchain Fundamentals
What is Blockchain: A public, permanent ledger where all VCoin transactions are recorded.
Key Properties:
- Public: Anyone can view
- Permanent: Cannot be deleted or modified
- Decentralized: No single entity controls it
- Transparent: All transactions visible
9.2 What's Public on Blockchain
When you use VCoins, the following is PERMANENTLY and PUBLICLY recorded:
Transaction Data:
- Wallet addresses (sender and receiver)
- Amount of VCoins transferred
- Timestamp of transaction
- Transaction fee paid
- Smart contract interactions
Example Transaction: From: 7xKx...m9Tz (your wallet address) To: 9bPy...k3Qw (recipient wallet) Amount: 100 VYCIN Time: 2025-01-15 14:32:07 UTC Fee: 0.000005 SOL
Anyone Can See:
- Your wallet address
- How many VCoins you have
- All your transactions
- Who you transacted with
- When and how much
Visible On:
- Solana blockchain explorers (Solscan, Solana Explorer)
- DEX trading interfaces
- Any blockchain analysis tool
9.3 Pseudonymity vs Anonymity
Pseudonymous (Not Anonymous):
Your blockchain address is pseudonymous:
- Like a username, not directly tied to your real identity
- But can be linked to you if:
- You withdraw to known exchange account
- You share your address publicly
- You purchase VCoins with credit card tied to name
- Someone analyzes patterns and connects to you
Blockchain Analysis: Sophisticated tools can:
- Trace transaction flows
- Cluster addresses belonging to same person
- De-anonymize users through patterns
- Link blockchain activity to real identity
We Cannot:
- Delete your blockchain transactions
- Hide your transactions from public view
- Make past transactions anonymous
- Control what's on blockchain
9.4 Linking On-Chain and Off-Chain Data
What We Know:
- Your VYRAL username
- Your custodial wallet address
- Your blockchain transactions
- Your withdrawal addresses
Privacy Implication: If someone knows your VYRAL username and blockchain address:
- They can see all your VCoin activity
- They can track your earnings
- They can see who you tip
- They can monitor your balance
Mitigation:
- Use different wallets for different purposes
- Withdraw to privacy-enhanced wallets
- Don't publicize your wallet addresses
- Use username that doesn't reveal identity
9.5 Off-Chain Privacy (What's Private)
Stored in Our Systems (Private):
- Your VYRAL username
- Custodial balance details
- Internal transaction history
- Reward calculations
- Pending transactions
Can Be Deleted: Upon account closure, we delete:
- Username/wallet linkage
- Internal transaction records
- Custodial balance records
- Associated metadata
But Blockchain Records Remain:
- Your past transactions stay public
- Cannot be deleted or hidden
- Permanent historical record
9.6 Withdrawal Address Privacy
When You Withdraw: You provide external wallet address:
- We record this address
- It's linked to your account
- Appears on blockchain
- Connection is permanent
Privacy Tips:
- Use new address for each withdrawal
- Don't reuse addresses
- Use hardware wallet for privacy
- Consider privacy-focused wallets
9.7 Marketplace and Public Transactions
Marketplace Purchases: Visible on blockchain:
- That transaction occurred
- Amount paid in VCoins
- Wallet addresses involved
Not visible on blockchain:
- What was purchased
- Shipping address
- Buyer/seller names
Stored in Our System:
- Item details
- Buyer/seller info
- Shipping details
- Can be deleted upon account closure
9.8 DEX Trading Privacy
After DEX Launch:
Trading on decentralized exchanges:
- All trades public on blockchain
- Trading patterns visible
- Wallet balances public
- Cannot hide trading activity
Liquidity Pool:
- Our liquidity wallet addresses public
- Amounts deposited visible
- Anyone can verify backing
9.9 Your Blockchain Privacy Rights
What You CAN Do:
- ✅ Use multiple wallet addresses
- ✅ Withdraw to private wallets
- ✅ Delete VYRAL account (off-chain data)
- ✅ Keep username/wallet unlinkable
- ✅ Use privacy tools (coin mixers, etc.)
What You CANNOT Do:
- ❌ Delete blockchain transactions
- ❌ Hide past transactions
- ❌ Make public data private retroactively
- ❌ Prevent others from viewing blockchain
Our Limits:
- We cannot control blockchain
- We cannot delete immutable data
- We cannot hide public information
- We can only control off-chain data
10. DATA SECURITY
10.1 Our Security Commitment
We take security seriously and implement multiple layers of protection.
Our Promise:
- Industry-standard encryption
- Regular security audits
- Proactive threat monitoring
- Rapid incident response
- Transparent communication
Reality:
- No system is 100% secure
- Breaches can happen despite best efforts
- We commit to responsible disclosure
- We continuously improve defenses
10.2 Encryption
Data in Transit
All data transmitted between you and VYRAL is encrypted:
TLS 1.3 (Transport Layer Security):
- Same encryption banks use
- 256-bit encryption keys
- Perfect forward secrecy
- Prevents eavesdropping
What's Protected:
- Login credentials
- Personal information
- Payment data
- All platform communications
Verified By:
- SSL certificate (padlock in browser)
- Certificate issued by trusted authority
- Regular certificate renewal
Data at Rest
Data stored on our servers is encrypted:
AES-256 Encryption:
- Military-grade encryption
- Separate encryption keys per user
- Keys stored separately from data
- Regular key rotation
Encrypted Data:
- Passwords (hashed with bcrypt)
- Payment information
- Personal details
- KYC documents
- Custodial wallet private keys
Not Encrypted:
- Public posts (no need)
- Usernames (need to be searchable)
- Public blockchain data (already public)
10.3 Access Controls
Internal Access
Principle of Least Privilege:
- Employees access only data needed for job
- Role-based access control
- Regular access reviews
- Automatic access expiration
Who Can Access What: Customer Support: ✅ Account info, support tickets ❌ Payment details, KYC documents
Engineers: ✅ Anonymized usage data for debugging ❌ Personal information, messages
Finance: ✅ Transaction records for reconciliation ❌ User content, messages
No one: ❌ Encrypted message content (impossible) ❌ Your password plaintext (we hash it)
Access Logging:
- All data access logged
- Audit trails maintained
- Suspicious access flagged
- Regular log reviews
Technical Controls
- Multi-factor authentication (MFA) required
- VPN required for remote access
- IP whitelisting for sensitive systems
- Session timeouts
- Failed login lockouts
10.4 Infrastructure Security
Hosting
Amazon Web Services (AWS):
- SOC 2 Type II certified
- ISO 27001 certified
- Physically secure data centers
- Redundant systems
- DDoS protection
Cloudflare:
- DDoS mitigation
- Web application firewall (WAF)
- SSL/TLS termination
- Bot protection
Network Security
- Firewall protection
- Intrusion detection system (IDS)
- Intrusion prevention system (IPS)
- Network segmentation
- Regular penetration testing
Database Security
- Encrypted database connections
- Database firewall rules
- Regular backups (encrypted)
- Point-in-time recovery
- Automated backup testing
10.5 Application Security
Secure Development
- Code review before deployment
- Automated security scanning
- Dependency vulnerability checking
- Regular security training for developers
- Bug bounty program
Common Vulnerabilities Prevented
- SQL injection (parameterized queries)
- Cross-site scripting (XSS) (input sanitization)
- Cross-site request forgery (CSRF) (tokens)
- Clickjacking (X-Frame-Options)
- Man-in-the-middle (HTTPS only)
API Security
- Rate limiting (prevent abuse)
- API authentication required
- Request signing
- Input validation
- Output encoding
10.6 Monitoring and Detection
24/7 Monitoring
- Real-time security alerts
- Anomaly detection
- Automated threat response
- On-call security team
Monitored:
- Failed login attempts
- Unusual access patterns
- Large data exports
- Configuration changes
- System vulnerabilities
Incident Response
If Breach Occurs:
- Detect and contain immediately
- Assess scope and impact
- Notify affected users within 72 hours
- Coordinate with authorities if required
- Publish public transparency report
- Implement additional safeguards
Breach Notification:
- Email to affected users
- Platform notification
- Public blog post
- Details about what happened
- What data was affected
- Steps you should take
- Our remediation actions
10.7 Third-Party Security
Vendor Requirements: All third-party services must:
- Have SOC 2 or ISO 27001 certification
- Undergo security assessment
- Sign data processing agreements
- Comply with GDPR/CCPA
- Report breaches within 24 hours
Regular Audits:
- Annual security assessments
- Penetration testing
- Compliance verification
- Right to audit clause in contracts
10.8 Your Security Responsibilities
You Are Responsible For:
- Creating strong, unique password
- Enabling two-factor authentication (2FA)
- Keeping login credentials secret
- Logging out on shared devices
- Reporting suspicious activity
- Using secure internet connections
- Keeping devices updated and secure
Strong Password:
- At least 12 characters
- Mix of upper/lower case, numbers, symbols
- Not reused from other sites
- Changed if compromised
- Consider password manager
Enable 2FA:
- Adds second layer of security
- Even if password stolen, account protected
- Options: Authenticator app (best), SMS, backup codes
Warning Signs: Report immediately if:
- Login from unrecognized location
- Unrecognized activity on account
- Password change you didn't make
- Emails about actions you didn't take
- Unexpected withdrawal requests
10.9 What We Don't Do
We Never:
❌ Store passwords in plaintext
❌ Ask for password via email
❌ Request remote access to your device
❌ Call asking for account verification
❌ Email requesting sensitive information
❌ Store full credit card numbers
Phishing Prevention:
- We'll never email asking for password
- Check sender address carefully
- Hover over links before clicking
- Go directly to vyral.social (don't click links)
- Report suspicious emails to [email protected]
11. DATA RETENTION
11.1 Retention Principles
We keep data only as long as necessary for:
- Providing services
- Legal compliance
- Business purposes
- Security and fraud prevention
When We Delete:
- You request deletion
- Account closed
- Data no longer needed
- Legal retention period expires
11.2 Retention Periods by Data Type
Account Data
| Data | Retention | After Deletion |
|---|---|---|
| Email, username | While account active + 30 days | Deleted permanently |
| Profile info | While account active + 30 days | Deleted permanently |
| Password (hashed) | While account active | Deleted immediately |
| Login history | 1 year | Rolling deletion |
| Device info | While account active | Deleted after 30 days |
Content Data
| Data | Retention | After Deletion |
|---|---|---|
| Public posts | Until you delete + 30 days cache | Deleted permanently* |
| Private posts | Until you delete + 30 days cache | Deleted permanently |
| Comments | Until you delete + 30 days cache | Deleted permanently* |
| Encrypted messages | Until you delete (on device) | Cannot recover |
| Marketplace listings | Until removed + 90 days | Deleted permanently |
*If others shared/screenshot, copies may exist outside our control
Financial Data
| Data | Retention | Reason |
|---|---|---|
| Transaction history | 7 years after transaction | Tax law, accounting |
| Purchase records | 7 years after purchase | Tax law, refund disputes |
| KYC documents | 5 years after verification | AML compliance |
| Tax forms (1099) | 7 years after issue | IRS requirement |
| Withdrawal records | 7 years after withdrawal | Financial regulation |
Usage Data
| Data | Retention | Purpose |
|---|---|---|
| Analytics data (aggregated) | 2 years | Product improvement |
| Access logs | 90 days | Security monitoring |
| Error logs | 30 days | Debugging |
| IP addresses | 90 days | Fraud prevention |
| Cookies | Per cookie duration | Varies by type |
Communication Data
| Data | Retention | After Case Closed |
|---|---|---|
| Support tickets | 3 years | 90 days |
| Email correspondence | 3 years | 90 days |
| Chat transcripts | 1 year | 30 days |
Blockchain Data
| Data | Retention |
|---|---|
| On-chain transactions | PERMANENT (cannot delete) |
| Wallet addresses | PERMANENT (public blockchain) |
| Smart contract interactions | PERMANENT (public blockchain) |
11.3 Account Closure
When You Close Account:
Immediately Deleted:
- Login access revoked
- Profile hidden from search
- Username freed for reuse (after 30 days)
- Active sessions terminated
Deleted Within 30 Days:
- Account information
- Profile details
- Preferences and settings
- Usage data
- Orb AI profile
Deleted Within 90 Days:
- Cached content
- Backup copies
- Log files mentioning you
Retained for Legal Compliance:
- Financial records (7 years)
- Transaction history (7 years)
- KYC documents (5 years)
- Tax forms (7 years)
Cannot Be Deleted:
- Blockchain transactions (permanent)
- Content others saved/shared
- Legal holds (if applicable)
- Fraud investigation records
11.4 Backup Retention
Disaster Recovery Backups:
- Created daily
- Encrypted
- Stored geographically distributed
- Kept for 90 days
- Then permanently deleted
Your Deletion Request:
- Removed from active systems immediately
- Removed from backups within 90 days
- Cannot be recovered after deletion
11.5 Legal Holds
Exception to Deletion: If you're subject to:
- Active lawsuit
- Government investigation
- Subpoena or court order
- Fraud investigation
We May:
- Suspend normal retention schedule
- Preserve relevant data
- Hold data until matter resolved
- Only hold data actually needed
You'll Be Notified:
- If legally permitted
- Scope of hold
- Expected duration
- When hold is lifted
11.6 Inactive Accounts
Definition: No login or activity for 3 years
What Happens:
- Email reminder at 2.5 years
- Final notice at 2 years 11 months
- If no response, account closed at 3 years
- Normal deletion schedule applies
Your VCoins:
- Transferred to state unclaimed property
- You can still claim through state
- Not forfeited or deleted
11.7 Deceased Users
If We Learn You Passed Away:
Options for Family:
-
Memorialize Account:
- Profile preserved
- No login access
- Public memorial
- Content remains
-
Delete Account:
- Permanent deletion
- Normal deletion schedule
- Requires death certificate
Family Must Provide:
- Proof of death (death certificate)
- Proof of authority (executor documents)
- Valid ID
- Account information
We Cannot:
- Provide login access (violates terms)
- Share encrypted messages (impossible)
- Transfer account to someone else
11.8 Data Portability vs Retention
Exporting Data: You can export your data anytime:
- Account information
- Content you created
- Activity history
- Settings and preferences
Export Does Not:
- Extend retention periods
- Include others' content
- Include encrypted message backups
- Include deleted items
Format:
- JSON (machine-readable)
- CSV (spreadsheet)
- PDF (human-readable)
- Images/videos (original format)
12. YOUR PRIVACY RIGHTS
12.1 Universal Rights (All Users)
These rights apply to ALL users, regardless of location:
Right to Access
What: See what personal data we have about you
How to Exercise:
- Go to Settings → Privacy → Download Data
- Or email [email protected] with subject "Access Request"
- We'll provide within 30 days
What You'll Receive:
- Account information
- Profile details
- Content you created
- Transaction history
- Usage data
- Settings and preferences
Format: JSON, CSV, or PDF
Right to Correction
What: Fix inaccurate or incomplete data
How to Exercise:
- Update directly in account settings
- Or email [email protected] with corrections
Examples:
- Correct misspelled name
- Update email address
- Fix incorrect birthday
- Update profile information
Response Time: Immediate for self-service, 14 days for email requests
Right to Deletion
What: Delete your personal data
How to Exercise:
- Settings → Account → Delete Account
- Or email [email protected] with subject "Deletion Request"
- Confirm identity (security check)
- Confirm understanding (data cannot be recovered)
What Gets Deleted:
- Account information
- Profile and content
- Preferences and settings
- Most usage data
What Remains:
- Financial records (legal requirement)
- Fraud prevention records
- Blockchain transactions (cannot delete)
- Backups (deleted within 90 days)
Response Time: 30 days maximum
Right to Object
What: Object to certain data processing
You Can Object To:
- Marketing communications
- Non-essential cookies
- Orb AI behavioral analysis
- Personalized recommendations
- Data sharing with partners
How to Exercise:
- Opt out in settings
- Click "Unsubscribe" in emails
- Manage cookie preferences
- Email [email protected]
Right to Data Portability
What: Receive your data in portable format
How to Exercise: Settings → Privacy → Export Data
Formats Available:
- JSON (for technical users/developers)
- CSV (for spreadsheet import)
- PDF (for reading/printing)
- Original files (images, videos)
Includes:
- Your profile information
- Posts and content
- Connections and interactions
- Transaction history
- Settings
Does Not Include:
- Others' content
- System logs
- Internal analytics
Right to Withdraw Consent
What: Withdraw consent you previously gave
Examples:
- Disable Orb AI
- Stop marketing emails
- Revoke app permissions
- Disconnect social accounts
How to Exercise:
- Change in settings (immediate)
- Email [email protected]
- No penalty for withdrawing
Effect:
- Takes effect immediately
- Doesn't affect prior processing
- May limit functionality
12.2 How to Exercise Your Rights
Self-Service (Fastest)
Settings → Privacy → Your Privacy Rights
Available Options:
- Download your data
- Delete your account
- Manage consent
- Cookie preferences
- Orb AI controls
Email Request
To: [email protected]
Subject: [Right] Request (e.g., "Access Request")
Include:
- Your username or email
- Specific right you're exercising
- Details of request
- Preferred response format
Response Time:
- Access request: 30 days
- Deletion request: 30 days
- Correction request: 14 days
- Objection: Immediate to 7 days
Verification Required
To protect your privacy, we verify identity:
Low-Risk Requests: Security questions
High-Risk Requests (deletion, access):
- Login to account, or
- Answer security questions, or
- Provide government ID (last resort)
Authorized Representatives
You can authorize someone to exercise rights on your behalf:
Required:
- Written authorization
- Your signature
- Representative's ID
- Valid reason (if requesting for deceased)
13. CHILDREN'S PRIVACY
13.1 Age Requirement
VYRAL is NOT for children under 18.
We:
- Do not knowingly collect data from users under 18
- Do not target marketing to minors
- Require birth date during registration
- Verify age claims when suspicious
COPPA Compliance: We comply with Children's Online Privacy Protection Act (COPPA) which protects children under 13.
13.2 If We Discover Underage Users
Our Process:
- Suspend account immediately
- Delete all personal information within 30 days
- Notify parents if contact information available
- Prevent future registration
Cannot Delete:
- Blockchain transactions (permanent)
- Data required for legal compliance
13.3 Parental Rights
If Your Child Used VYRAL:
Email [email protected] with:
- Child's username/email
- Proof of parent-child relationship
- Valid parent ID
We Will:
- Delete child's account
- Delete personal information
- Provide data collected (if requested)
- Prevent future use
Response Time: 7 business days
13.4 Age Verification
How We Verify:
- Birth date provided during registration
- Patterns suggesting underage use
- User reports
- Suspicious account behavior
If We Suspect Underage:
- Request additional verification
- Government ID review
- Account suspended until verified
- Deleted if cannot verify age 18+
14. INTERNATIONAL DATA TRANSFERS
14.1 Where Data is Stored
Primary Servers: United States (AWS US-East-1 and US-West-2)
Your data may be:
- Stored in US data centers
- Processed by US-based service providers
- Accessed by US-based employees
- Subject to US laws
14.2 Legal Basis for Transfers
For EU/UK/Swiss Users:
Standard Contractual Clauses (SCCs):
- Approved by European Commission
- Legally binding data protection obligations
- Enforceable rights for data subjects
- Available on request: [email protected]
Adequacy Decisions: Where applicable (UK-US, Swiss-US), we rely on adequacy decisions recognizing similar protection levels.
Additional Safeguards:
- Encryption in transit and at rest
- Access controls and logging
- Data minimization
- Regular security audits
For Other International Users:
We transfer data based on:
- Your consent (by using the service)
- Necessity for contract performance
- Legitimate business interests
- Legal obligations
14.3 Your Rights for International Transfers
EU/UK/Swiss Users Can:
- Object to specific transfers
- Request transfer details
- Request data localization (if technically feasible)
- File complaint with supervisory authority
Contact:
- Data Protection Officer: [email protected]
- EU Representative: [If applicable]
14.4 Government Access
US Government Requests:
- Subject to US law (FISA, ECPA, etc.)
- We resist overly broad requests
- Notify users when legally permitted
- Publish transparency report
EU Users: Under GDPR Article 48:
- We don't disclose EU user data to US government without proper legal basis
- EU user consent or court order required
- We challenge invalid requests
14.5 China Data
No Data in China:
- We do NOT operate servers in China
- We do NOT transfer data to China
- Chinese government cannot access user data
- May block Chinese users if required for compliance
15. STATE-SPECIFIC PRIVACY RIGHTS
15.1 California Residents (CCPA/CPRA)
Your CCPA Rights:
Right to Know:
- What personal information collected
- Sources of collection
- Business/commercial purposes
- Third parties we share with
- Specific pieces of data we have
Right to Delete:
- Request deletion of personal information
- Subject to legal exceptions
- Confirmed within 30 days
Right to Opt-Out of Sale:
- We DON'T sell personal information
- "Do Not Sell My Info" available as confirmation
Right to Non-Discrimination:
- No discrimination for exercising rights
- Same service quality regardless
Right to Correct:
- Correct inaccurate personal information
Right to Limit Sensitive Data:
- Limit use of sensitive personal information
- Control via settings
Categories We Collect (CCPA Disclosure):
| Category | Collected | Business Purpose |
|---|---|---|
| Identifiers (name, email) | Yes | Account management |
| Financial information | Yes | Process payments |
| Commercial information | Yes | Transaction history |
| Internet activity | Yes | Platform improvement |
| Geolocation | Yes (approximate) | Fraud prevention |
| Sensory data | No | N/A |
| Professional information | No | N/A |
| Education information | No | N/A |
| Inferences | Yes (with consent) | Personalization |
How to Exercise CCPA Rights:
- Online: Settings → Privacy → California Privacy Rights
- Phone: 1-800-XXX-XXXX
- Email: [email protected] with subject "CCPA Request"
Verification: We'll verify your identity using:
- Account login, or
- Security questions, or
- Last 4 digits of payment method
Authorized Agent:
- Written authorization required
- Power of attorney acceptable
- Proof of California residency
Response Time: 45 days (extendable to 90 days with notice)
California "Shine the Light" Law:
Annual disclosure of information shared with third parties for marketing.
Request: [email protected] with subject "Shine the Light Request"
Our Disclosure: We don't share personal information for third-party marketing.
15.2 Virginia Residents (VCDPA)
Your Virginia Rights:
- Right to access personal data
- Right to correct inaccuracies
- Right to delete personal data
- Right to data portability
- Right to opt out of:
- Targeted advertising (not applicable - we don't advertise currently)
- Sale of personal data (we don't sell)
- Profiling for legal/similar effects (not applicable)
How to Exercise: [email protected] with subject "Virginia Privacy Request"
Appeal Process: If request denied:
- Email [email protected] within 30 days
- We'll respond within 60 days
- File complaint with Virginia Attorney General if unsatisfied
15.3 Colorado Residents (CPA)
Your Colorado Rights: Similar to Virginia, plus:
- Right to opt out of targeted advertising
- Right to opt out of profiling
- Right to data portability
- Universal opt-out mechanism (honors Global Privacy Control)
How to Exercise: [email protected] with subject "Colorado Privacy Request"
15.4 Connecticut Residents (CTDPA)
Your Connecticut Rights:
- Access personal data
- Correct inaccuracies
- Delete personal data
- Data portability
- Opt out of targeted advertising and sale
How to Exercise: [email protected] with subject "Connecticut Privacy Request"
15.5 Utah Residents (UCPA)
Your Utah Rights:
- Access personal data
- Delete personal data
- Data portability
- Opt out of targeted advertising and sale
How to Exercise: [email protected] with subject "Utah Privacy Request"
Note: Utah law has fewer requirements than other state laws. Effective date: December 31, 2023.
15.6 Other States
As more states pass privacy laws, we'll update this policy and provide required rights.
Currently monitoring:
- Massachusetts
- New York
- Washington
- Oregon
- Nevada (has limited opt-out rights)
16. THIRD-PARTY SERVICES
16.1 Service Providers We Use
We share data with third parties who help operate VYRAL. Each has own privacy policy:
Payment Processing
Stripe - stripe.com/privacy
- Credit card processing
- PCI DSS compliant
- Receives: Payment info, billing address
- Purpose: Process VCoin purchases
- Retention: Per Stripe policy
Identity Verification
Onfido - onfido.com/privacy-policy
- KYC/AML verification
- ID document verification
- Receives: Government ID, selfie, personal info
- Purpose: Verify identity for withdrawals >$10K
- Retention: 5 years (AML requirement)
Jumio - jumio.com/legal-information/privacy-policy
- Alternative KYC provider
- Same purpose as Onfido
- Used based on region/availability
Infrastructure
Amazon Web Services (AWS) - aws.amazon.com/privacy
- Cloud hosting
- Storage and computing
- Receives: All platform data
- Purpose: Host platform
- Location: US-East-1, US-West-2
Cloudflare - cloudflare.com/privacypolicy
- Content delivery network
- DDoS protection
- Receives: IP addresses, request data
- Purpose: Protect and accelerate platform
- Caching: 30 days
Analytics
Google Analytics - policies.google.com/privacy
- Usage analytics
- Anonymized data
- Receives: Page views, clicks, sessions
- Purpose: Understand platform usage
- Opt-out: Cookie controls or browser extension
Mixpanel - mixpanel.com/legal/privacy-policy
- Product analytics
- Feature usage tracking
- Receives: User interactions, feature adoption
- Purpose: Improve product
- Opt-out: Settings → Privacy → Analytics
Communication
SendGrid (Twilio) - sendgrid.com/policies/privacy
- Email delivery
- Transactional and marketing emails
- Receives: Email addresses, message content
- Purpose: Send emails
- Opt-out: Email preferences
Zendesk - zendesk.com/company/agreements-and-terms/privacy-policy
- Customer support platform
- Receives: Support inquiries, account info
- Purpose: Manage support tickets
- Retention: 3 years
Security
Sentry - sentry.io/privacy
- Error tracking and monitoring
- Receives: Error logs, stack traces, device info
- Purpose: Identify and fix bugs
- Retention: 90 days
16.2 Third-Party Links
External Links: Platform may contain links to external websites:
- We don't control these websites
- Not responsible for their privacy practices
- Read their privacy policies before providing data
- Clicking link doesn't imply endorsement
Examples:
- Social media profiles
- News articles
- External tools/resources
- Partner websites
16.3 Social Media Integrations
If You Connect Social Accounts:
We May Receive:
- Basic profile info (name, photo)
- Email address
- Friend lists (with permission)
- Public posts (with permission)
We Won't:
- Post on your behalf without permission
- Access private messages
- Share your VYRAL data with social networks
- Follow/unfollow people without permission
You Control:
- Disconnect anytime in settings
- Revoke permissions in social network
- Data collected before disconnect stays
16.4 Embedded Content
Third-Party Embeds:
- YouTube videos
- Twitter tweets
- Instagram posts
- Other social media content
Privacy Impact:
- Third party may set cookies
- May track that you viewed embed
- Subject to their privacy policy
- Use incognito/private mode if concerned
We Don't Control:
- What data they collect
- How they use it
- Their tracking practices
16.5 Blockchain Explorers
Public Blockchain Data: Anyone can view your transactions on:
- Solscan (solscan.io)
- Solana Explorer (explorer.solana.com)
- Other blockchain explorers
These Sites:
- Not affiliated with VYRAL
- Display public blockchain data
- Have own privacy policies
- May use cookies/tracking
16.6 Decentralized Exchanges (Post-Launch)
When Trading VCoins on DEXs:
- Decentralized (not controlled by anyone)
- Non-custodial (you control funds)
- Trades are public blockchain transactions
- DEX interfaces may have tracking
- Read DEX privacy policy/terms
Popular DEXs:
- Raydium
- Jupiter
- Orca
16.7 Data Processing Agreements
All Service Providers Sign:
- Data Processing Agreement (DPA)
- Commits to GDPR/CCPA compliance
- Requires data security measures
- Prohibits unauthorized use
- Allows audits
Available on Request: Email [email protected] for DPA copies.
17. CHANGES TO THIS PRIVACY POLICY
17.1 When We Update
We May Update When:
- Laws change
- We add new features
- We change data practices
- Industry best practices evolve
- User feedback suggests improvements
17.2 How We Notify You
For Material Changes:
- Email to registered address (at least 30 days advance)
- Prominent notice on platform
- Pop-up notification on next login
- Summary of changes provided
For Minor Changes:
- Updated "Last Updated" date
- Posted on website
- No individual notification
17.3 What Constitutes "Material Change"
Material Changes Include:
- New categories of data collected
- New purposes for using data
- New third parties we share with
- Reduced user rights
- Significant security changes
- Changes to data retention
Non-Material Changes:
- Clarifications
- Formatting improvements
- Contact information updates
- Adding examples
- Fixing typos
17.4 Your Acceptance
Continued Use = Acceptance: By continuing to use VYRAL after changes take effect, you accept updated policy.
If You Don't Accept:
- Stop using VYRAL
- Delete your account before changes take effect
- Withdraw VCoins before deletion
Timeframe: 30 days to decide after material change notification.
17.5 Previous Versions
Access Old Versions:
- vyral.social/privacy-history
- Contact [email protected]
Archived:
- All prior versions
- Effective dates
- Summary of changes
18. CONTACT US
18.1 Privacy Questions
General Privacy Inquiries:
Email: [email protected]
Response Time: 5 business days
Data Protection Officer:
Email: [email protected]
(For GDPR/serious privacy matters)
Privacy Rights Requests:
Email: [email protected]
Subject: [Specific Right] Request
Response Time: 30 days maximum
18.2 Mailing Address
Vyral, Inc.
Attn: Privacy Department
32 N Gould St.
Sheridan, WY 82801
United States
18.4 Supervisory Authorities
If You're Unsatisfied: You have the right to file complaint with your data protection authority:
EU Users: Find your authority: edpb.europa.eu/about-edpb/board/members_en
UK Users:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
California Users:
California Attorney General
Website: oag.ca.gov/privacy
Privacy Enforcement Section
18.5 Security Concerns
Security Issues:
Email: [email protected]
(For vulnerability reports, suspected breaches, security questions)
Bug Bounty:
Email: [email protected]
(Responsible disclosure of security vulnerabilities)
EFFECTIVE DATE & ACKNOWLEDGMENT
This Privacy Policy is effective as of Septemebr 29, 2025.
By using VYRAL, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last Updated: Septemebr 29, 2025 Version: 1.0
© 2025 Vyral. All rights reserved.