Vyral
Compliance

Privacy Policy

Complete Privacy Policy for VCoin (VYC)

VYRAL PRIVACY POLICY

Effective Date: Septemebr 29, 2025 Last Updated: Septemebr 29, 2025 Company: Vyral, Inc. (Wyoming Corporation)


QUICK SUMMARY (TL;DR)

We respect your privacy. Here's what you need to know:

We collect: Account info, usage data, blockchain data, and (with permission) AI behavioral data
We DON'T: Sell your data, read your encrypted messages, or share data without consent
Your rights: Access, delete, export, opt-out of AI analysis, control cookies
Security: Industry-standard encryption, regular audits, secure infrastructure
Questions? Email [email protected] anytime

Read the full policy below for complete details.


TABLE OF CONTENTS

  1. Introduction
  2. Information We Collect
  3. How We Collect Information
  4. How We Use Your Information
  5. How We Share Your Information
  6. Encrypted Messaging Privacy
  7. Orb AI and Behavioral Analysis
  8. Cookies and Tracking Technologies
  9. Blockchain and Public Data
  10. Data Security
  11. Data Retention
  12. Your Privacy Rights
  13. Children's Privacy
  14. International Data Transfers
  15. State-Specific Privacy Rights
  16. Third-Party Services
  17. Changes to This Privacy Policy
  18. Contact Us

1. INTRODUCTION

1.1 Who We Are

VYRAL is a social media platform operated by [Legal Entity Name], Inc., a Wyoming corporation. We combine social features with blockchain technology to create a platform where users can create content, communicate securely, and transact using VCoin, our utility token.

Our Commitment:

  • We believe privacy is a fundamental right
  • We collect only data necessary to provide our services
  • We give you control over your information
  • We're transparent about our practices
  • We never sell your personal data to third parties

1.2 Scope of This Policy

This Privacy Policy describes:

  • What information we collect about you
  • How we collect it
  • Why we collect it
  • Who we share it with (and why)
  • Your rights and choices
  • How we protect your information

This Policy applies to:

  • The VYRAL website (vyral.social)
  • VYRAL mobile applications (iOS and Android)
  • VYRAL desktop applications
  • All VYRAL services and features

By using VYRAL, you consent to this Privacy Policy. If you don't agree, please don't use our services.

Special Consents Required For:

  • Orb AI behavioral analysis (opt-in only)
  • Non-essential cookies (you control this)
  • Marketing communications (you can opt out)
  • Location data collection (you control this)

2. INFORMATION WE COLLECT

We collect different types of information to provide and improve our services.

2.1 Information You Provide Directly

Account Information

When you create an account, we collect:

Required:

  • Email address
  • Username
  • Password (encrypted - we never see plaintext)
  • Date of birth (to verify age 18+)
  • Country of residence

Optional:

  • Display name
  • Profile photo
  • Bio/description
  • Website link
  • Social media links
  • Phone number (for 2FA)

Identity Verification (KYC)

For withdrawals exceeding $10,000 annually, we collect:

  • Full legal name
  • Government-issued ID (driver's license, passport)
  • Proof of address (utility bill, bank statement)
  • Selfie photo for identity verification
  • Social Security Number or Tax ID (US users only, for tax reporting)

KYC Data Handling:

  • Processed by verified third-party KYC providers (e.g., Onfido, Jumio)
  • Encrypted in transit and at rest
  • Stored separately from general user data
  • Retained only as long as legally required
  • Never used for marketing or non-compliance purposes

Payment Information

When you purchase VCoins:

  • Credit/debit card details (processed by Stripe - we never see full card numbers)
  • Billing address
  • Purchase history and amounts

We NEVER store:

  • Full credit card numbers
  • CVV codes
  • Banking login credentials

Content You Create

  • Posts (text, images, videos)
  • Comments and replies
  • Tips and transactions
  • Marketplace listings
  • Messages (see Section 6 for encryption details)
  • Profile customizations

Communications with Us

  • Support tickets and emails
  • Survey responses
  • Feedback and suggestions
  • Bug reports

2.2 Information Collected Automatically

Usage Data

We automatically collect:

  • Pages/features viewed
  • Time spent on platform
  • Click patterns and navigation paths
  • Content interactions (likes, shares, comments)
  • Search queries
  • Device type and operating system
  • Browser type and version
  • IP address
  • Referring URLs
  • Session duration and frequency

Device Information

  • Device identifiers (UDID, advertising ID)
  • Device model and manufacturer
  • Operating system and version
  • Screen resolution
  • Language settings
  • Time zone
  • Mobile carrier
  • Network information (WiFi vs cellular)

Location Data

We collect location in limited circumstances:

Precise Location (GPS coordinates):

  • Only with your explicit permission
  • Used for: Nearby user discovery, local marketplace, location-based features
  • You can disable anytime in settings

Approximate Location:

  • Derived from IP address (city/region level)
  • Cannot be disabled (required for security and compliance)
  • Used for: Fraud prevention, regional content, legal compliance

Cookies and Similar Technologies

See Section 8 for complete Cookie Policy details.

2.3 Blockchain and Crypto Data

On-Chain Data (Public)

The following is permanently recorded on Solana blockchain:

  • VCoin transactions (amounts, timestamps, wallet addresses)
  • Smart contract interactions
  • Blockchain wallet addresses you use
  • Transaction fees paid

Important: Blockchain data is PUBLIC and PERMANENT. Anyone can view it using blockchain explorers. We cannot delete or modify blockchain data.

Off-Chain Crypto Data (Private)

Stored in our systems, not blockchain:

  • Custodial wallet balances (your VCoin balance)
  • Internal transaction history
  • Pending withdrawals
  • Reward calculations
  • This CAN be deleted upon account closure

2.4 Information from Third Parties

Payment Processors

  • Transaction success/failure status
  • Fraud risk assessments
  • Chargeback notifications

KYC Providers

  • Identity verification results
  • Risk scores
  • Sanctions/watchlist screening results

Social Media (If You Connect)

If you sign in with social media:

  • Public profile information (name, email, profile photo)
  • Friend lists (only if you grant permission)
  • We don't post on your behalf without permission

Analytics Providers

  • Aggregated usage statistics
  • Performance metrics
  • Crash reports

2.5 Information We DON'T Collect

We explicitly DO NOT collect:

  • ❌ Content of encrypted messages (impossible - we use E2E encryption)
  • ❌ Private keys for external wallets (you control these)
  • ❌ Browsing history outside VYRAL
  • ❌ Microphone/camera data without explicit permission
  • ❌ Contacts from your device (unless you explicitly share)
  • ❌ Health or biometric data
  • ❌ Sensitive personal data (race, religion, political views, sexual orientation)

3. HOW WE COLLECT INFORMATION

3.1 Directly From You

When you:

  • Create an account
  • Fill out profile
  • Post content
  • Send messages
  • Make purchases
  • Contact support
  • Complete surveys

3.2 Automatically Through Technology

Using:

  • Cookies (see Section 8)
  • Pixels and beacons
  • Log files
  • Analytics tools (Google Analytics, Mixpanel)
  • Error reporting tools (Sentry)

3.3 From Blockchain

By:

  • Monitoring Solana blockchain for transactions
  • Reading smart contract events
  • Verifying wallet ownership

3.4 From Third Parties

Through:

  • Payment processors (Stripe)
  • KYC providers (Onfido, Jumio)
  • Analytics services
  • Security services (fraud detection)
  • Social media platforms (if you connect)

3.5 From Other Users

When they:

  • Tag you in content
  • Send you messages
  • Tip you
  • Report your content
  • Share your posts

4. HOW WE USE YOUR INFORMATION

We use your information for specific, legitimate purposes:

4.1 Provide and Maintain Services

Account Management:

  • Create and manage your account
  • Authenticate your identity
  • Enable account recovery
  • Process account settings

Platform Features:

  • Display your content to others
  • Enable messaging and communication
  • Process VCoin transactions
  • Show personalized content feed
  • Enable marketplace functionality
  • Deliver notifications

Payment Processing:

  • Process VCoin purchases
  • Handle withdrawals
  • Calculate and distribute earnings
  • Process refunds when applicable

4.2 Security and Fraud Prevention

Protecting You:

  • Detect and prevent fraud
  • Identify suspicious activity
  • Prevent unauthorized access
  • Monitor for security threats
  • Enforce Terms of Service
  • Prevent spam and abuse

Examples:

  • Flagging login from unusual location
  • Detecting bot-like behavior
  • Identifying stolen credit cards
  • Preventing Sybil attacks (fake accounts)
  • Detecting money laundering patterns

Required by Law:

  • Verify age (18+)
  • Conduct KYC for large transactions
  • Report suspicious activity (FinCEN)
  • Issue tax forms (1099-MISC for US users earning $600+)
  • Respond to legal requests (subpoenas, warrants)
  • Comply with GDPR, CCPA, and other privacy laws
  • Prevent illegal content (CSAM, terrorism, etc.)

4.4 Communication

Essential Communications:

  • Account security alerts
  • Transaction confirmations
  • Important service updates
  • Responses to support requests

Marketing (You Can Opt Out):

  • Platform news and updates
  • New feature announcements
  • Special offers or promotions
  • Educational content

How to Opt Out:

  • Click "Unsubscribe" in any email
  • Adjust notification settings in account
  • Email [email protected]

4.5 Analytics and Improvement

Understanding Usage:

  • Analyze how users interact with platform
  • Identify popular features
  • Discover bugs and issues
  • Measure performance
  • Understand user preferences

Improving Platform:

  • Develop new features
  • Enhance user experience
  • Optimize performance
  • Fix bugs and errors
  • Make data-driven decisions

Types of Analytics:

  • Aggregated usage statistics (not personal)
  • A/B testing (comparing feature variations)
  • Cohort analysis (group behavior patterns)
  • Funnel analysis (user journey mapping)

4.6 Personalization

Customizing Experience:

  • Recommended content based on interests
  • Suggested users to follow
  • Personalized search results
  • Tailored notifications
  • Regional content prioritization

How Personalization Works:

  • Based on your interactions (likes, shares, views)
  • Content you engage with
  • Users you follow
  • Time spent on different content types
  • NOT based on sensitive data

You Control This:

  • Disable personalized recommendations in settings
  • Clear your interaction history
  • Get chronological feed instead

4.7 Advertising (Future)

Currently: We do NOT show third-party advertisements.

If We Add Ads in Future:

  • We'll update this policy with 30 days notice
  • Ads will be based on general interests, not sensitive data
  • You can opt out of personalized ads
  • We'll NEVER sell your data to advertisers
  • Advertisers won't receive your personal information

5. HOW WE SHARE YOUR INFORMATION

5.1 Public Information

Automatically Public: The following is visible to anyone on the internet:

  • Your username and display name
  • Profile photo and bio
  • Public posts and content
  • Comments on public posts
  • Number of followers/following
  • Public VCoin transactions (on blockchain)

You Control Visibility:

  • Make account private (content visible to followers only)
  • Delete individual posts
  • Edit profile information
  • Change privacy settings

5.2 With Other Users

Other VYRAL users can see:

  • Your profile (unless private)
  • Content you post publicly
  • Comments and interactions
  • Your follower/following lists
  • Your activity on their content (likes, shares)

Other users CANNOT see:

  • Your email address (unless you share it)
  • Your payment information
  • Your private messages (encrypted)
  • Your precise location (unless you share)
  • Your real name (unless you add it to profile)
  • Your earnings or withdrawal history

5.3 With Service Providers

We share data with trusted third parties who help operate VYRAL:

Payment Processing:

  • Stripe: Credit card processing
    • Receives: Payment information, billing address
    • Purpose: Process VCoin purchases
    • Privacy Policy: stripe.com/privacy

Identity Verification:

  • Onfido/Jumio: KYC verification
    • Receives: ID documents, selfies, personal info
    • Purpose: Verify identity for withdrawals >$10K
    • Privacy Policy: onfido.com/privacy

Infrastructure:

  • Amazon Web Services (AWS): Hosting and storage

    • Receives: All data we collect
    • Purpose: Store and serve data securely
    • Privacy Policy: aws.amazon.com/privacy
  • Cloudflare: CDN and DDoS protection

    • Receives: IP addresses, usage data
    • Purpose: Deliver content fast and block attacks
    • Privacy Policy: cloudflare.com/privacy

Analytics:

  • Google Analytics: Usage analytics

    • Receives: Anonymized usage data
    • Purpose: Understand how platform is used
    • Privacy Policy: policies.google.com/privacy
  • Mixpanel: Product analytics

    • Receives: Usage patterns, feature adoption
    • Purpose: Improve user experience
    • Privacy Policy: mixpanel.com/legal/privacy-policy

Communication:

  • SendGrid: Email delivery
    • Receives: Email addresses, message content
    • Purpose: Send transactional and marketing emails
    • Privacy Policy: sendgrid.com/privacy

Customer Support:

  • Zendesk: Support ticket system
    • Receives: Support inquiries, account info
    • Purpose: Manage customer support
    • Privacy Policy: zendesk.com/company/privacy-and-data-protection

Security:

  • Sentry: Error tracking
    • Receives: Error logs, device info
    • Purpose: Identify and fix bugs
    • Privacy Policy: sentry.io/privacy

We may disclose information when legally required:

Law Enforcement Requests:

  • Valid subpoenas from court
  • Search warrants
  • Court orders
  • National security requests (with legal authorization)

What We Provide:

  • Only information specifically requested
  • Only after verifying request is valid
  • Only minimum necessary to comply
  • With notice to you unless legally prohibited

We Resist Overly Broad Requests:

  • Challenge requests that lack legal basis
  • Argue for narrower scope when appropriate
  • Publish transparency report annually

Emergency Disclosures:

  • Imminent danger to life or safety
  • Child safety concerns (CSAM)
  • Prevent serious crime
  • National security threats

Other Legal Obligations:

  • IRS tax reporting (Form 1099 for US users earning $600+)
  • FinCEN suspicious activity reports
  • Securities and Exchange Commission (if applicable)
  • State regulators (money transmission, consumer protection)

5.5 Business Transfers

If VYRAL is involved in:

  • Merger or acquisition
  • Sale of assets
  • Bankruptcy or insolvency
  • Reorganization or restructuring

Your information may be transferred to successor entity. We will:

  • Notify you via email and platform notice
  • Give you option to delete account before transfer
  • Require successor to honor this Privacy Policy
  • Give you 30 days to withdraw data

We may share information with others when you explicitly consent:

Examples:

  • Connecting to social media accounts
  • Authorizing third-party apps
  • Participating in partnerships or promotions
  • Sharing content to external platforms

Your Control:

  • Revoke consent anytime
  • Disconnect third-party apps
  • Review connected apps in settings

5.7 Aggregated/Anonymized Data

We may share anonymized, aggregated data that cannot identify you:

Examples:

  • "50% of users are ages 18-25"
  • "Average session duration is 23 minutes"
  • "Most popular content category is technology"
  • Platform statistics and trends

This data:

  • Cannot identify individuals
  • May be shared publicly or with partners
  • Helps improve platform and inform research
  • Not subject to privacy restrictions

5.8 What We DON'T Share

We NEVER share: ❌ Your data with advertisers (currently no ads)
❌ Your data with data brokers
❌ Your password (even encrypted form)
❌ Your encrypted messages (impossible - we can't read them)
❌ Your private keys (we don't have them)
❌ Your data for purposes unrelated to services
❌ Your data to circumvent your privacy choices


6. ENCRYPTED MESSAGING PRIVACY

6.1 How Encryption Works

End-to-End Encryption (E2E): VYRAL messages use Signal Protocol (same as Signal and WhatsApp): Your Device → Encrypted → Internet → Encrypted → Recipient Device ↑ ↓ Only you can encrypt Only they can decrypt

What This Means:

  • Messages encrypted on YOUR device before sending
  • Only the recipient can decrypt and read
  • VYRAL servers cannot read message content
  • Even if compelled by law, we cannot provide plaintext
  • Even our employees cannot read your messages
  • Even if hackers breach our servers, messages stay encrypted

Technical Details:

  • AES-256 encryption (military-grade)
  • Perfect forward secrecy (past messages stay secure if keys compromised)
  • Authenticated encryption (prevents tampering)
  • Key ratcheting (new keys for each message)

6.2 What We CAN See

Even with E2E encryption, we see:

  • Who you message (usernames)
  • When messages sent (timestamps)
  • Message size (approximate length)
  • Whether message delivered/read
  • Attachment presence (but not content)

Metadata We Collect:

  • Sender and recipient usernames
  • Timestamp
  • Message ID
  • Delivery status
  • Approximate message size

Why We Need This:

  • Deliver messages to correct recipient
  • Show delivery confirmations
  • Detect spam and abuse patterns
  • Troubleshoot delivery issues

6.3 What We CANNOT See

We CANNOT access:

  • ❌ Message text content
  • ❌ Shared photos, videos, files
  • ❌ Voice messages
  • ❌ Any content inside encrypted messages

Legal Requests: If served with valid warrant/subpoena, we can only provide:

  • Metadata (who, when, how often)
  • Account information
  • Public posts
  • We CANNOT provide message content (impossible)

6.4 Group Messages

Group messages also encrypted end-to-end:

  • Each member has encryption keys
  • All members can read messages
  • VYRAL still cannot read content
  • Group metadata visible (members, timestamps)

Group Limitations:

  • If member leaves, they keep past messages
  • If member removed, they keep history up to removal
  • We cannot remotely delete messages from devices

6.5 Backup and Recovery

Cloud Backups (Optional): You can enable encrypted cloud backup:

  • Backed up to your iCloud/Google Drive
  • Protected by your backup password
  • VYRAL cannot access these backups
  • If you lose backup password, messages are unrecoverable

No Backup Option: If you don't enable backup:

  • Messages only on your device
  • If you lose device, messages lost forever
  • We cannot recover them (don't have keys)

6.6 When Encryption Doesn't Apply

Not encrypted:

  • Username (visible to everyone)
  • Profile information (public or semi-public)
  • Group membership (visible to group)
  • Typing indicators
  • Online status

6.7 Reporting and Safety

Handling Illegal Content:

  • Users can report messages by screenshot
  • Reported messages reviewed by human moderators
  • Reporter must share content (we can't see it otherwise)
  • Serious violations reported to law enforcement
  • Accounts may be terminated for violations

Cannot Proactively Scan:

  • We cannot scan messages for illegal content
  • We rely on user reports
  • Trade-off between privacy and safety
  • This is intentional design choice

7. ORB AI AND BEHAVIORAL ANALYSIS

7.1 What is Orb

Orb is VYRAL's AI assistant that provides:

  • Personalized content recommendations
  • User matching and discovery
  • Dating/social connection suggestions
  • Conversational assistance
  • Smart search

7.2 Opt-In Required

Behavioral Analysis is OFF by default.

Orb offers two modes:

Basic Mode (No Consent Needed):

  • Simple keyword search
  • Basic user discovery
  • Manual filtering
  • No behavioral learning

Enhanced Mode (Requires Consent):

  • Learns from your behavior
  • Analyzes interaction patterns
  • Provides personalized matches
  • Smarter recommendations

You Control:

  • Enable/disable Enhanced Mode anytime
  • Delete all Orb data anytime
  • View what Orb knows about you
  • Export Orb data

7.3 What Data Orb Collects (Enhanced Mode Only)

With Your Explicit Consent, Orb Analyzes:

  • Posts you like, share, comment on
  • Users you interact with frequently
  • Time spent viewing content
  • Content topics you engage with
  • Search history on VYRAL
  • Profile views
  • Messaging patterns (frequency, not content)

Orb NEVER Accesses:

  • ❌ Encrypted message content
  • ❌ Payment information
  • ❌ Private posts from others
  • ❌ Data from other apps/websites
  • ❌ Device contacts or photos (unless you share)

7.4 How Orb Uses Data

Personalization:

  • Recommend users with similar interests
  • Suggest content you might like
  • Match people for dating/networking
  • Prioritize relevant search results

How It Works: Example: Dating Matches

You like:

Hiking photos Tech posts Users aged 25-35 Orb finds users who:

Also like hiking Also interested in tech Match your age preferences Liked your profile

Matching Logic:

  • Analyzes mutual interests
  • Considers engagement patterns
  • Respects your specified preferences
  • Shows transparency ("Matched because...")

7.5 Orb Privacy Protections

Technical Safeguards:

  • Data encrypted at rest
  • Separate Orb database (isolated from main systems)
  • Access logged and monitored
  • Regular security audits

Algorithmic Fairness:

  • No discrimination by race, religion, etc.
  • Complies with anti-discrimination laws
  • Regular bias testing
  • Human oversight of recommendations

Transparency:

  • See why Orb recommended someone
  • View your Orb profile (what it knows)
  • Understand matching criteria
  • Challenge incorrect inferences

Limits:

  • Orb cannot make matches violating user boundaries
  • Respects blocking and privacy settings
  • Cannot reveal you to users who blocked you
  • Cannot bypass privacy controls

7.6 Your Orb Rights

Access:

  • View complete Orb profile
  • See all data points Orb collected
  • Understand how you're categorized
  • Export data in machine-readable format

Control:

  • Disable Enhanced Mode anytime
  • Delete individual data points
  • Delete entire Orb profile
  • Opt out of specific recommendations

Correction:

  • Challenge incorrect inferences
  • Update preferences
  • Retrain Orb with updated data

Deletion: When you delete Orb data:

  • Deleted within 30 days
  • Removed from active systems immediately
  • Purged from backups within 90 days
  • Cannot be recovered

7.7 Orb Data Sharing

We Don't Share Orb Insights:

  • Other users don't see your Orb profile
  • Advertisers don't receive Orb data
  • Third parties don't access Orb analysis
  • Only used for your experience

Aggregated Research:

  • May use anonymized, aggregated data
  • Cannot identify individuals
  • Published in research or reports
  • Example: "Users who like X also like Y"

7.8 Special Considerations for Dating

Enhanced Privacy for Dating:

  • Location shared only with explicit permission
  • Real name not revealed unless you add it
  • Can set discovery radius
  • Can filter who can see you

Safety Features:

  • Report concerning behavior
  • Block users from seeing you
  • Meeting safety tips provided
  • Harassment prevention tools

What Orb Shows:

  • "Mutual match" (both interested)
  • One-way interest not revealed
  • Match reasoning transparency
  • Compatibility scores

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies

Cookies are small text files stored on your device by websites you visit. They remember information about your visit.

Types of Data in Cookies:

  • Login session ID
  • Language preference
  • Theme choice (dark/light mode)
  • Items in cart
  • Recent searches

Cookies Don't:

  • Contain viruses or malware
  • Access other files on your device
  • Track you across unrelated websites (only our cookies)
  • Identify you personally without other information

8.2 How We Use Cookies

We use cookies for four purposes:

8.2.1 Essential Cookies (Always On)

Cannot be disabled - Required for basic functionality:

CookiePurposeDuration
session_idKeep you logged inSession
csrf_tokenPrevent security attacksSession
load_balancerRoute your requests correctlySession
regionServe geographically closest servers1 year

Why Essential: Without these, the platform wouldn't work. You can't:

  • Stay logged in
  • Make secure requests
  • Load pages quickly
  • Use any features

8.2.2 Functional Cookies (You Control)

Enhance your experience:

CookiePurposeDurationDefault
languageRemember language preference1 yearOn
themeRemember dark/light mode1 yearOn
video_qualityRemember video playback quality6 monthsOn
viewed_postsDon't show same posts repeatedly7 daysOn
dismissed_bannersDon't show dismissed notices again90 daysOn

Control: Cookie Settings in account

8.2.3 Analytics Cookies (You Control)

Help us understand usage:

CookiePurposeProviderDurationDefault
_gaGoogle Analytics trackingGoogle2 yearsOff*
_gidGoogle Analytics sessionGoogle24 hoursOff*
mp_Mixpanel analyticsMixpanel1 yearOff*

What Analytics Tell Us:

  • Which features are popular
  • Where users get stuck
  • How to improve UX
  • Performance issues

What Analytics DON'T Include:

  • Your name or personal info
  • Message content
  • Payment details
  • Precise locations

*Requires consent in EU/UK/CA. Default ON in other regions but you can opt out.

8.2.4 Advertising Cookies (Future)

Currently: We DON'T use advertising cookies.

If We Add Ads:

  • Update policy with 30 days notice
  • Default OFF (opt-in required)
  • You control completely
  • Can opt out anytime

8.3 Third-Party Cookies

Some third-party services may set cookies:

Embedded Content:

  • YouTube videos (if you watch)
  • Twitter embeds (if present)
  • Other social media embeds

Payment Processing:

  • Stripe (when purchasing VCoins)

Support:

  • Zendesk (when using support chat)

You Control:

  • Block third-party cookies in browser
  • Use private/incognito mode
  • Install cookie blocker extensions

8.4 Other Tracking Technologies

Web Beacons (Pixels)

Tiny invisible images that:

  • Track email opens
  • Measure page loads
  • Count visitors

We Use For:

  • Email delivery confirmation
  • Understanding email engagement
  • Measuring marketing effectiveness

Local Storage

Browser storage for:

  • Recent draft posts (auto-save)
  • Temporary cache (faster loading)
  • Offline functionality

Cleared When:

  • You clear browser data
  • You logout
  • After 30 days inactive

Session Storage

Temporary storage for current session:

  • Form progress
  • Scroll position
  • Temporary preferences

Cleared When:

  • You close tab/browser
  • Session expires

8.5 Managing Cookies

Location: Settings → Privacy → Cookies

Options:

  • Accept all cookies
  • Essential only (functional/analytics OFF)
  • Custom (choose which categories)
  • Reject all non-essential

Changes:

  • Take effect immediately
  • Apply to all devices where you're logged in
  • Persist across sessions

Browser Controls

All browsers let you control cookies:

Chrome: Settings → Privacy & Security → Cookies

Firefox: Settings → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Cookies

Edge: Settings → Cookies and site permissions

Options:

  • Block all cookies (breaks websites)
  • Block third-party cookies only
  • Delete cookies on close
  • Exceptions (allow/block specific sites)

Mobile Controls

iOS (Safari): Settings → Safari → Block All Cookies

Android (Chrome): Chrome → Settings → Site settings → Cookies

8.6 Do Not Track (DNT)

What is DNT: Browser setting that requests websites not track you.

Our Response: Currently, we don't respond to DNT signals because:

  • No industry standard for implementation
  • Essential cookies still needed
  • You have granular cookie controls instead

Alternative: Use our cookie controls for precise tracking preferences.

GDPR Compliance:

First Visit:

  • Cookie banner appears
  • Essential cookies only until you consent
  • Must actively consent (no pre-ticked boxes)
  • Can reject non-essential cookies

Your Consent:

  • Freely given
  • Specific to each cookie category
  • Can be withdrawn anytime
  • No penalty for rejecting

No Consent Walls:

  • You can use platform without accepting
  • Essential cookies only
  • Full functionality available

Essential Cookies: vyral_session - Session ID - Session only csrf_token - Security token - Session only lb_sticky - Load balancing - 1 hour region_pref - Server region - 1 year auth_token - Authentication - 7 days

Functional Cookies: lang - Language preference - 1 year theme - Dark/light mode - 1 year video_quality - Playback quality - 6 months view_history - Viewed content - 7 days dismissed_notices - Hidden banners - 90 days

Analytics Cookies: _ga - Google Analytics ID - 2 years _gid - GA Session - 24 hours gat - GA Throttle - 1 minute mp* - Mixpanel - 1 year


9. BLOCKCHAIN AND PUBLIC DATA

9.1 Blockchain Fundamentals

What is Blockchain: A public, permanent ledger where all VCoin transactions are recorded.

Key Properties:

  • Public: Anyone can view
  • Permanent: Cannot be deleted or modified
  • Decentralized: No single entity controls it
  • Transparent: All transactions visible

9.2 What's Public on Blockchain

When you use VCoins, the following is PERMANENTLY and PUBLICLY recorded:

Transaction Data:

  • Wallet addresses (sender and receiver)
  • Amount of VCoins transferred
  • Timestamp of transaction
  • Transaction fee paid
  • Smart contract interactions

Example Transaction: From: 7xKx...m9Tz (your wallet address) To: 9bPy...k3Qw (recipient wallet) Amount: 100 VYCIN Time: 2025-01-15 14:32:07 UTC Fee: 0.000005 SOL

Anyone Can See:

  • Your wallet address
  • How many VCoins you have
  • All your transactions
  • Who you transacted with
  • When and how much

Visible On:

  • Solana blockchain explorers (Solscan, Solana Explorer)
  • DEX trading interfaces
  • Any blockchain analysis tool

9.3 Pseudonymity vs Anonymity

Pseudonymous (Not Anonymous):

Your blockchain address is pseudonymous:

  • Like a username, not directly tied to your real identity
  • But can be linked to you if:
    • You withdraw to known exchange account
    • You share your address publicly
    • You purchase VCoins with credit card tied to name
    • Someone analyzes patterns and connects to you

Blockchain Analysis: Sophisticated tools can:

  • Trace transaction flows
  • Cluster addresses belonging to same person
  • De-anonymize users through patterns
  • Link blockchain activity to real identity

We Cannot:

  • Delete your blockchain transactions
  • Hide your transactions from public view
  • Make past transactions anonymous
  • Control what's on blockchain

9.4 Linking On-Chain and Off-Chain Data

What We Know:

  • Your VYRAL username
  • Your custodial wallet address
  • Your blockchain transactions
  • Your withdrawal addresses

Privacy Implication: If someone knows your VYRAL username and blockchain address:

  • They can see all your VCoin activity
  • They can track your earnings
  • They can see who you tip
  • They can monitor your balance

Mitigation:

  • Use different wallets for different purposes
  • Withdraw to privacy-enhanced wallets
  • Don't publicize your wallet addresses
  • Use username that doesn't reveal identity

9.5 Off-Chain Privacy (What's Private)

Stored in Our Systems (Private):

  • Your VYRAL username
  • Custodial balance details
  • Internal transaction history
  • Reward calculations
  • Pending transactions

Can Be Deleted: Upon account closure, we delete:

  • Username/wallet linkage
  • Internal transaction records
  • Custodial balance records
  • Associated metadata

But Blockchain Records Remain:

  • Your past transactions stay public
  • Cannot be deleted or hidden
  • Permanent historical record

9.6 Withdrawal Address Privacy

When You Withdraw: You provide external wallet address:

  • We record this address
  • It's linked to your account
  • Appears on blockchain
  • Connection is permanent

Privacy Tips:

  • Use new address for each withdrawal
  • Don't reuse addresses
  • Use hardware wallet for privacy
  • Consider privacy-focused wallets

9.7 Marketplace and Public Transactions

Marketplace Purchases: Visible on blockchain:

  • That transaction occurred
  • Amount paid in VCoins
  • Wallet addresses involved

Not visible on blockchain:

  • What was purchased
  • Shipping address
  • Buyer/seller names

Stored in Our System:

  • Item details
  • Buyer/seller info
  • Shipping details
  • Can be deleted upon account closure

9.8 DEX Trading Privacy

After DEX Launch:

Trading on decentralized exchanges:

  • All trades public on blockchain
  • Trading patterns visible
  • Wallet balances public
  • Cannot hide trading activity

Liquidity Pool:

  • Our liquidity wallet addresses public
  • Amounts deposited visible
  • Anyone can verify backing

9.9 Your Blockchain Privacy Rights

What You CAN Do:

  • ✅ Use multiple wallet addresses
  • ✅ Withdraw to private wallets
  • ✅ Delete VYRAL account (off-chain data)
  • ✅ Keep username/wallet unlinkable
  • ✅ Use privacy tools (coin mixers, etc.)

What You CANNOT Do:

  • ❌ Delete blockchain transactions
  • ❌ Hide past transactions
  • ❌ Make public data private retroactively
  • ❌ Prevent others from viewing blockchain

Our Limits:

  • We cannot control blockchain
  • We cannot delete immutable data
  • We cannot hide public information
  • We can only control off-chain data

10. DATA SECURITY

10.1 Our Security Commitment

We take security seriously and implement multiple layers of protection.

Our Promise:

  • Industry-standard encryption
  • Regular security audits
  • Proactive threat monitoring
  • Rapid incident response
  • Transparent communication

Reality:

  • No system is 100% secure
  • Breaches can happen despite best efforts
  • We commit to responsible disclosure
  • We continuously improve defenses

10.2 Encryption

Data in Transit

All data transmitted between you and VYRAL is encrypted:

TLS 1.3 (Transport Layer Security):

  • Same encryption banks use
  • 256-bit encryption keys
  • Perfect forward secrecy
  • Prevents eavesdropping

What's Protected:

  • Login credentials
  • Personal information
  • Payment data
  • All platform communications

Verified By:

  • SSL certificate (padlock in browser)
  • Certificate issued by trusted authority
  • Regular certificate renewal

Data at Rest

Data stored on our servers is encrypted:

AES-256 Encryption:

  • Military-grade encryption
  • Separate encryption keys per user
  • Keys stored separately from data
  • Regular key rotation

Encrypted Data:

  • Passwords (hashed with bcrypt)
  • Payment information
  • Personal details
  • KYC documents
  • Custodial wallet private keys

Not Encrypted:

  • Public posts (no need)
  • Usernames (need to be searchable)
  • Public blockchain data (already public)

10.3 Access Controls

Internal Access

Principle of Least Privilege:

  • Employees access only data needed for job
  • Role-based access control
  • Regular access reviews
  • Automatic access expiration

Who Can Access What: Customer Support: ✅ Account info, support tickets ❌ Payment details, KYC documents

Engineers: ✅ Anonymized usage data for debugging ❌ Personal information, messages

Finance: ✅ Transaction records for reconciliation ❌ User content, messages

No one: ❌ Encrypted message content (impossible) ❌ Your password plaintext (we hash it)

Access Logging:

  • All data access logged
  • Audit trails maintained
  • Suspicious access flagged
  • Regular log reviews

Technical Controls

  • Multi-factor authentication (MFA) required
  • VPN required for remote access
  • IP whitelisting for sensitive systems
  • Session timeouts
  • Failed login lockouts

10.4 Infrastructure Security

Hosting

Amazon Web Services (AWS):

  • SOC 2 Type II certified
  • ISO 27001 certified
  • Physically secure data centers
  • Redundant systems
  • DDoS protection

Cloudflare:

  • DDoS mitigation
  • Web application firewall (WAF)
  • SSL/TLS termination
  • Bot protection

Network Security

  • Firewall protection
  • Intrusion detection system (IDS)
  • Intrusion prevention system (IPS)
  • Network segmentation
  • Regular penetration testing

Database Security

  • Encrypted database connections
  • Database firewall rules
  • Regular backups (encrypted)
  • Point-in-time recovery
  • Automated backup testing

10.5 Application Security

Secure Development

  • Code review before deployment
  • Automated security scanning
  • Dependency vulnerability checking
  • Regular security training for developers
  • Bug bounty program

Common Vulnerabilities Prevented

  • SQL injection (parameterized queries)
  • Cross-site scripting (XSS) (input sanitization)
  • Cross-site request forgery (CSRF) (tokens)
  • Clickjacking (X-Frame-Options)
  • Man-in-the-middle (HTTPS only)

API Security

  • Rate limiting (prevent abuse)
  • API authentication required
  • Request signing
  • Input validation
  • Output encoding

10.6 Monitoring and Detection

24/7 Monitoring

  • Real-time security alerts
  • Anomaly detection
  • Automated threat response
  • On-call security team

Monitored:

  • Failed login attempts
  • Unusual access patterns
  • Large data exports
  • Configuration changes
  • System vulnerabilities

Incident Response

If Breach Occurs:

  1. Detect and contain immediately
  2. Assess scope and impact
  3. Notify affected users within 72 hours
  4. Coordinate with authorities if required
  5. Publish public transparency report
  6. Implement additional safeguards

Breach Notification:

  • Email to affected users
  • Platform notification
  • Public blog post
  • Details about what happened
  • What data was affected
  • Steps you should take
  • Our remediation actions

10.7 Third-Party Security

Vendor Requirements: All third-party services must:

  • Have SOC 2 or ISO 27001 certification
  • Undergo security assessment
  • Sign data processing agreements
  • Comply with GDPR/CCPA
  • Report breaches within 24 hours

Regular Audits:

  • Annual security assessments
  • Penetration testing
  • Compliance verification
  • Right to audit clause in contracts

10.8 Your Security Responsibilities

You Are Responsible For:

  • Creating strong, unique password
  • Enabling two-factor authentication (2FA)
  • Keeping login credentials secret
  • Logging out on shared devices
  • Reporting suspicious activity
  • Using secure internet connections
  • Keeping devices updated and secure

Strong Password:

  • At least 12 characters
  • Mix of upper/lower case, numbers, symbols
  • Not reused from other sites
  • Changed if compromised
  • Consider password manager

Enable 2FA:

  • Adds second layer of security
  • Even if password stolen, account protected
  • Options: Authenticator app (best), SMS, backup codes

Warning Signs: Report immediately if:

  • Login from unrecognized location
  • Unrecognized activity on account
  • Password change you didn't make
  • Emails about actions you didn't take
  • Unexpected withdrawal requests

10.9 What We Don't Do

We Never: ❌ Store passwords in plaintext
❌ Ask for password via email
❌ Request remote access to your device
❌ Call asking for account verification
❌ Email requesting sensitive information
❌ Store full credit card numbers

Phishing Prevention:

  • We'll never email asking for password
  • Check sender address carefully
  • Hover over links before clicking
  • Go directly to vyral.social (don't click links)
  • Report suspicious emails to [email protected]

11. DATA RETENTION

11.1 Retention Principles

We keep data only as long as necessary for:

  • Providing services
  • Legal compliance
  • Business purposes
  • Security and fraud prevention

When We Delete:

  • You request deletion
  • Account closed
  • Data no longer needed
  • Legal retention period expires

11.2 Retention Periods by Data Type

Account Data

DataRetentionAfter Deletion
Email, usernameWhile account active + 30 daysDeleted permanently
Profile infoWhile account active + 30 daysDeleted permanently
Password (hashed)While account activeDeleted immediately
Login history1 yearRolling deletion
Device infoWhile account activeDeleted after 30 days

Content Data

DataRetentionAfter Deletion
Public postsUntil you delete + 30 days cacheDeleted permanently*
Private postsUntil you delete + 30 days cacheDeleted permanently
CommentsUntil you delete + 30 days cacheDeleted permanently*
Encrypted messagesUntil you delete (on device)Cannot recover
Marketplace listingsUntil removed + 90 daysDeleted permanently

*If others shared/screenshot, copies may exist outside our control

Financial Data

DataRetentionReason
Transaction history7 years after transactionTax law, accounting
Purchase records7 years after purchaseTax law, refund disputes
KYC documents5 years after verificationAML compliance
Tax forms (1099)7 years after issueIRS requirement
Withdrawal records7 years after withdrawalFinancial regulation

Usage Data

DataRetentionPurpose
Analytics data (aggregated)2 yearsProduct improvement
Access logs90 daysSecurity monitoring
Error logs30 daysDebugging
IP addresses90 daysFraud prevention
CookiesPer cookie durationVaries by type

Communication Data

DataRetentionAfter Case Closed
Support tickets3 years90 days
Email correspondence3 years90 days
Chat transcripts1 year30 days

Blockchain Data

DataRetention
On-chain transactionsPERMANENT (cannot delete)
Wallet addressesPERMANENT (public blockchain)
Smart contract interactionsPERMANENT (public blockchain)

11.3 Account Closure

When You Close Account:

Immediately Deleted:

  • Login access revoked
  • Profile hidden from search
  • Username freed for reuse (after 30 days)
  • Active sessions terminated

Deleted Within 30 Days:

  • Account information
  • Profile details
  • Preferences and settings
  • Usage data
  • Orb AI profile

Deleted Within 90 Days:

  • Cached content
  • Backup copies
  • Log files mentioning you

Retained for Legal Compliance:

  • Financial records (7 years)
  • Transaction history (7 years)
  • KYC documents (5 years)
  • Tax forms (7 years)

Cannot Be Deleted:

  • Blockchain transactions (permanent)
  • Content others saved/shared
  • Legal holds (if applicable)
  • Fraud investigation records

11.4 Backup Retention

Disaster Recovery Backups:

  • Created daily
  • Encrypted
  • Stored geographically distributed
  • Kept for 90 days
  • Then permanently deleted

Your Deletion Request:

  • Removed from active systems immediately
  • Removed from backups within 90 days
  • Cannot be recovered after deletion

Exception to Deletion: If you're subject to:

  • Active lawsuit
  • Government investigation
  • Subpoena or court order
  • Fraud investigation

We May:

  • Suspend normal retention schedule
  • Preserve relevant data
  • Hold data until matter resolved
  • Only hold data actually needed

You'll Be Notified:

  • If legally permitted
  • Scope of hold
  • Expected duration
  • When hold is lifted

11.6 Inactive Accounts

Definition: No login or activity for 3 years

What Happens:

  1. Email reminder at 2.5 years
  2. Final notice at 2 years 11 months
  3. If no response, account closed at 3 years
  4. Normal deletion schedule applies

Your VCoins:

  • Transferred to state unclaimed property
  • You can still claim through state
  • Not forfeited or deleted

11.7 Deceased Users

If We Learn You Passed Away:

Options for Family:

  1. Memorialize Account:

    • Profile preserved
    • No login access
    • Public memorial
    • Content remains
  2. Delete Account:

    • Permanent deletion
    • Normal deletion schedule
    • Requires death certificate

Family Must Provide:

  • Proof of death (death certificate)
  • Proof of authority (executor documents)
  • Valid ID
  • Account information

We Cannot:

  • Provide login access (violates terms)
  • Share encrypted messages (impossible)
  • Transfer account to someone else

11.8 Data Portability vs Retention

Exporting Data: You can export your data anytime:

  • Account information
  • Content you created
  • Activity history
  • Settings and preferences

Export Does Not:

  • Extend retention periods
  • Include others' content
  • Include encrypted message backups
  • Include deleted items

Format:

  • JSON (machine-readable)
  • CSV (spreadsheet)
  • PDF (human-readable)
  • Images/videos (original format)

12. YOUR PRIVACY RIGHTS

12.1 Universal Rights (All Users)

These rights apply to ALL users, regardless of location:

Right to Access

What: See what personal data we have about you

How to Exercise:

  1. Go to Settings → Privacy → Download Data
  2. Or email [email protected] with subject "Access Request"
  3. We'll provide within 30 days

What You'll Receive:

  • Account information
  • Profile details
  • Content you created
  • Transaction history
  • Usage data
  • Settings and preferences

Format: JSON, CSV, or PDF

Right to Correction

What: Fix inaccurate or incomplete data

How to Exercise:

  1. Update directly in account settings
  2. Or email [email protected] with corrections

Examples:

  • Correct misspelled name
  • Update email address
  • Fix incorrect birthday
  • Update profile information

Response Time: Immediate for self-service, 14 days for email requests

Right to Deletion

What: Delete your personal data

How to Exercise:

  1. Settings → Account → Delete Account
  2. Or email [email protected] with subject "Deletion Request"
  3. Confirm identity (security check)
  4. Confirm understanding (data cannot be recovered)

What Gets Deleted:

  • Account information
  • Profile and content
  • Preferences and settings
  • Most usage data

What Remains:

  • Financial records (legal requirement)
  • Fraud prevention records
  • Blockchain transactions (cannot delete)
  • Backups (deleted within 90 days)

Response Time: 30 days maximum

Right to Object

What: Object to certain data processing

You Can Object To:

  • Marketing communications
  • Non-essential cookies
  • Orb AI behavioral analysis
  • Personalized recommendations
  • Data sharing with partners

How to Exercise:

  • Opt out in settings
  • Click "Unsubscribe" in emails
  • Manage cookie preferences
  • Email [email protected]

Right to Data Portability

What: Receive your data in portable format

How to Exercise: Settings → Privacy → Export Data

Formats Available:

  • JSON (for technical users/developers)
  • CSV (for spreadsheet import)
  • PDF (for reading/printing)
  • Original files (images, videos)

Includes:

  • Your profile information
  • Posts and content
  • Connections and interactions
  • Transaction history
  • Settings

Does Not Include:

  • Others' content
  • System logs
  • Internal analytics

What: Withdraw consent you previously gave

Examples:

  • Disable Orb AI
  • Stop marketing emails
  • Revoke app permissions
  • Disconnect social accounts

How to Exercise:

Effect:

  • Takes effect immediately
  • Doesn't affect prior processing
  • May limit functionality

12.2 How to Exercise Your Rights

Self-Service (Fastest)

Settings → Privacy → Your Privacy Rights

Available Options:

  • Download your data
  • Delete your account
  • Manage consent
  • Cookie preferences
  • Orb AI controls

Email Request

To: [email protected]
Subject: [Right] Request (e.g., "Access Request")

Include:

  • Your username or email
  • Specific right you're exercising
  • Details of request
  • Preferred response format

Response Time:

  • Access request: 30 days
  • Deletion request: 30 days
  • Correction request: 14 days
  • Objection: Immediate to 7 days

Verification Required

To protect your privacy, we verify identity:

Low-Risk Requests: Security questions

High-Risk Requests (deletion, access):

  • Login to account, or
  • Answer security questions, or
  • Provide government ID (last resort)

Authorized Representatives

You can authorize someone to exercise rights on your behalf:

Required:

  • Written authorization
  • Your signature
  • Representative's ID
  • Valid reason (if requesting for deceased)

13. CHILDREN'S PRIVACY

13.1 Age Requirement

VYRAL is NOT for children under 18.

We:

  • Do not knowingly collect data from users under 18
  • Do not target marketing to minors
  • Require birth date during registration
  • Verify age claims when suspicious

COPPA Compliance: We comply with Children's Online Privacy Protection Act (COPPA) which protects children under 13.

13.2 If We Discover Underage Users

Our Process:

  1. Suspend account immediately
  2. Delete all personal information within 30 days
  3. Notify parents if contact information available
  4. Prevent future registration

Cannot Delete:

  • Blockchain transactions (permanent)
  • Data required for legal compliance

13.3 Parental Rights

If Your Child Used VYRAL:

Email [email protected] with:

  • Child's username/email
  • Proof of parent-child relationship
  • Valid parent ID

We Will:

  • Delete child's account
  • Delete personal information
  • Provide data collected (if requested)
  • Prevent future use

Response Time: 7 business days

13.4 Age Verification

How We Verify:

  • Birth date provided during registration
  • Patterns suggesting underage use
  • User reports
  • Suspicious account behavior

If We Suspect Underage:

  • Request additional verification
  • Government ID review
  • Account suspended until verified
  • Deleted if cannot verify age 18+

14. INTERNATIONAL DATA TRANSFERS

14.1 Where Data is Stored

Primary Servers: United States (AWS US-East-1 and US-West-2)

Your data may be:

  • Stored in US data centers
  • Processed by US-based service providers
  • Accessed by US-based employees
  • Subject to US laws

For EU/UK/Swiss Users:

Standard Contractual Clauses (SCCs):

  • Approved by European Commission
  • Legally binding data protection obligations
  • Enforceable rights for data subjects
  • Available on request: [email protected]

Adequacy Decisions: Where applicable (UK-US, Swiss-US), we rely on adequacy decisions recognizing similar protection levels.

Additional Safeguards:

  • Encryption in transit and at rest
  • Access controls and logging
  • Data minimization
  • Regular security audits

For Other International Users:

We transfer data based on:

  • Your consent (by using the service)
  • Necessity for contract performance
  • Legitimate business interests
  • Legal obligations

14.3 Your Rights for International Transfers

EU/UK/Swiss Users Can:

  • Object to specific transfers
  • Request transfer details
  • Request data localization (if technically feasible)
  • File complaint with supervisory authority

Contact:

14.4 Government Access

US Government Requests:

  • Subject to US law (FISA, ECPA, etc.)
  • We resist overly broad requests
  • Notify users when legally permitted
  • Publish transparency report

EU Users: Under GDPR Article 48:

  • We don't disclose EU user data to US government without proper legal basis
  • EU user consent or court order required
  • We challenge invalid requests

14.5 China Data

No Data in China:

  • We do NOT operate servers in China
  • We do NOT transfer data to China
  • Chinese government cannot access user data
  • May block Chinese users if required for compliance

15. STATE-SPECIFIC PRIVACY RIGHTS

15.1 California Residents (CCPA/CPRA)

Your CCPA Rights:

Right to Know:

  • What personal information collected
  • Sources of collection
  • Business/commercial purposes
  • Third parties we share with
  • Specific pieces of data we have

Right to Delete:

  • Request deletion of personal information
  • Subject to legal exceptions
  • Confirmed within 30 days

Right to Opt-Out of Sale:

  • We DON'T sell personal information
  • "Do Not Sell My Info" available as confirmation

Right to Non-Discrimination:

  • No discrimination for exercising rights
  • Same service quality regardless

Right to Correct:

  • Correct inaccurate personal information

Right to Limit Sensitive Data:

  • Limit use of sensitive personal information
  • Control via settings

Categories We Collect (CCPA Disclosure):

CategoryCollectedBusiness Purpose
Identifiers (name, email)YesAccount management
Financial informationYesProcess payments
Commercial informationYesTransaction history
Internet activityYesPlatform improvement
GeolocationYes (approximate)Fraud prevention
Sensory dataNoN/A
Professional informationNoN/A
Education informationNoN/A
InferencesYes (with consent)Personalization

How to Exercise CCPA Rights:

  • Online: Settings → Privacy → California Privacy Rights
  • Phone: 1-800-XXX-XXXX
  • Email: [email protected] with subject "CCPA Request"

Verification: We'll verify your identity using:

  • Account login, or
  • Security questions, or
  • Last 4 digits of payment method

Authorized Agent:

  • Written authorization required
  • Power of attorney acceptable
  • Proof of California residency

Response Time: 45 days (extendable to 90 days with notice)

California "Shine the Light" Law:

Annual disclosure of information shared with third parties for marketing.

Request: [email protected] with subject "Shine the Light Request"

Our Disclosure: We don't share personal information for third-party marketing.

15.2 Virginia Residents (VCDPA)

Your Virginia Rights:

  • Right to access personal data
  • Right to correct inaccuracies
  • Right to delete personal data
  • Right to data portability
  • Right to opt out of:
    • Targeted advertising (not applicable - we don't advertise currently)
    • Sale of personal data (we don't sell)
    • Profiling for legal/similar effects (not applicable)

How to Exercise: [email protected] with subject "Virginia Privacy Request"

Appeal Process: If request denied:

  1. Email [email protected] within 30 days
  2. We'll respond within 60 days
  3. File complaint with Virginia Attorney General if unsatisfied

15.3 Colorado Residents (CPA)

Your Colorado Rights: Similar to Virginia, plus:

  • Right to opt out of targeted advertising
  • Right to opt out of profiling
  • Right to data portability
  • Universal opt-out mechanism (honors Global Privacy Control)

How to Exercise: [email protected] with subject "Colorado Privacy Request"

15.4 Connecticut Residents (CTDPA)

Your Connecticut Rights:

  • Access personal data
  • Correct inaccuracies
  • Delete personal data
  • Data portability
  • Opt out of targeted advertising and sale

How to Exercise: [email protected] with subject "Connecticut Privacy Request"

15.5 Utah Residents (UCPA)

Your Utah Rights:

  • Access personal data
  • Delete personal data
  • Data portability
  • Opt out of targeted advertising and sale

How to Exercise: [email protected] with subject "Utah Privacy Request"

Note: Utah law has fewer requirements than other state laws. Effective date: December 31, 2023.

15.6 Other States

As more states pass privacy laws, we'll update this policy and provide required rights.

Currently monitoring:

  • Massachusetts
  • New York
  • Washington
  • Oregon
  • Nevada (has limited opt-out rights)

16. THIRD-PARTY SERVICES

16.1 Service Providers We Use

We share data with third parties who help operate VYRAL. Each has own privacy policy:

Payment Processing

Stripe - stripe.com/privacy

  • Credit card processing
  • PCI DSS compliant
  • Receives: Payment info, billing address
  • Purpose: Process VCoin purchases
  • Retention: Per Stripe policy

Identity Verification

Onfido - onfido.com/privacy-policy

  • KYC/AML verification
  • ID document verification
  • Receives: Government ID, selfie, personal info
  • Purpose: Verify identity for withdrawals >$10K
  • Retention: 5 years (AML requirement)

Jumio - jumio.com/legal-information/privacy-policy

  • Alternative KYC provider
  • Same purpose as Onfido
  • Used based on region/availability

Infrastructure

Amazon Web Services (AWS) - aws.amazon.com/privacy

  • Cloud hosting
  • Storage and computing
  • Receives: All platform data
  • Purpose: Host platform
  • Location: US-East-1, US-West-2

Cloudflare - cloudflare.com/privacypolicy

  • Content delivery network
  • DDoS protection
  • Receives: IP addresses, request data
  • Purpose: Protect and accelerate platform
  • Caching: 30 days

Analytics

Google Analytics - policies.google.com/privacy

  • Usage analytics
  • Anonymized data
  • Receives: Page views, clicks, sessions
  • Purpose: Understand platform usage
  • Opt-out: Cookie controls or browser extension

Mixpanel - mixpanel.com/legal/privacy-policy

  • Product analytics
  • Feature usage tracking
  • Receives: User interactions, feature adoption
  • Purpose: Improve product
  • Opt-out: Settings → Privacy → Analytics

Communication

SendGrid (Twilio) - sendgrid.com/policies/privacy

  • Email delivery
  • Transactional and marketing emails
  • Receives: Email addresses, message content
  • Purpose: Send emails
  • Opt-out: Email preferences

Zendesk - zendesk.com/company/agreements-and-terms/privacy-policy

  • Customer support platform
  • Receives: Support inquiries, account info
  • Purpose: Manage support tickets
  • Retention: 3 years

Security

Sentry - sentry.io/privacy

  • Error tracking and monitoring
  • Receives: Error logs, stack traces, device info
  • Purpose: Identify and fix bugs
  • Retention: 90 days

External Links: Platform may contain links to external websites:

  • We don't control these websites
  • Not responsible for their privacy practices
  • Read their privacy policies before providing data
  • Clicking link doesn't imply endorsement

Examples:

  • Social media profiles
  • News articles
  • External tools/resources
  • Partner websites

16.3 Social Media Integrations

If You Connect Social Accounts:

We May Receive:

  • Basic profile info (name, photo)
  • Email address
  • Friend lists (with permission)
  • Public posts (with permission)

We Won't:

  • Post on your behalf without permission
  • Access private messages
  • Share your VYRAL data with social networks
  • Follow/unfollow people without permission

You Control:

  • Disconnect anytime in settings
  • Revoke permissions in social network
  • Data collected before disconnect stays

16.4 Embedded Content

Third-Party Embeds:

  • YouTube videos
  • Twitter tweets
  • Instagram posts
  • Other social media content

Privacy Impact:

  • Third party may set cookies
  • May track that you viewed embed
  • Subject to their privacy policy
  • Use incognito/private mode if concerned

We Don't Control:

  • What data they collect
  • How they use it
  • Their tracking practices

16.5 Blockchain Explorers

Public Blockchain Data: Anyone can view your transactions on:

  • Solscan (solscan.io)
  • Solana Explorer (explorer.solana.com)
  • Other blockchain explorers

These Sites:

  • Not affiliated with VYRAL
  • Display public blockchain data
  • Have own privacy policies
  • May use cookies/tracking

16.6 Decentralized Exchanges (Post-Launch)

When Trading VCoins on DEXs:

  • Decentralized (not controlled by anyone)
  • Non-custodial (you control funds)
  • Trades are public blockchain transactions
  • DEX interfaces may have tracking
  • Read DEX privacy policy/terms

Popular DEXs:

  • Raydium
  • Jupiter
  • Orca

16.7 Data Processing Agreements

All Service Providers Sign:

  • Data Processing Agreement (DPA)
  • Commits to GDPR/CCPA compliance
  • Requires data security measures
  • Prohibits unauthorized use
  • Allows audits

Available on Request: Email [email protected] for DPA copies.


17. CHANGES TO THIS PRIVACY POLICY

17.1 When We Update

We May Update When:

  • Laws change
  • We add new features
  • We change data practices
  • Industry best practices evolve
  • User feedback suggests improvements

17.2 How We Notify You

For Material Changes:

  • Email to registered address (at least 30 days advance)
  • Prominent notice on platform
  • Pop-up notification on next login
  • Summary of changes provided

For Minor Changes:

  • Updated "Last Updated" date
  • Posted on website
  • No individual notification

17.3 What Constitutes "Material Change"

Material Changes Include:

  • New categories of data collected
  • New purposes for using data
  • New third parties we share with
  • Reduced user rights
  • Significant security changes
  • Changes to data retention

Non-Material Changes:

  • Clarifications
  • Formatting improvements
  • Contact information updates
  • Adding examples
  • Fixing typos

17.4 Your Acceptance

Continued Use = Acceptance: By continuing to use VYRAL after changes take effect, you accept updated policy.

If You Don't Accept:

  • Stop using VYRAL
  • Delete your account before changes take effect
  • Withdraw VCoins before deletion

Timeframe: 30 days to decide after material change notification.

17.5 Previous Versions

Access Old Versions:

Archived:

  • All prior versions
  • Effective dates
  • Summary of changes

18. CONTACT US

18.1 Privacy Questions

General Privacy Inquiries: Email: [email protected]
Response Time: 5 business days

Data Protection Officer: Email: [email protected]
(For GDPR/serious privacy matters)

Privacy Rights Requests: Email: [email protected]
Subject: [Specific Right] Request
Response Time: 30 days maximum

18.2 Mailing Address

Vyral, Inc. Attn: Privacy Department
32 N Gould St. Sheridan, WY 82801 United States

18.4 Supervisory Authorities

If You're Unsatisfied: You have the right to file complaint with your data protection authority:

EU Users: Find your authority: edpb.europa.eu/about-edpb/board/members_en

UK Users: Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

California Users: California Attorney General
Website: oag.ca.gov/privacy
Privacy Enforcement Section

18.5 Security Concerns

Security Issues: Email: [email protected]
(For vulnerability reports, suspected breaches, security questions)

Bug Bounty: Email: [email protected]
(Responsible disclosure of security vulnerabilities)


EFFECTIVE DATE & ACKNOWLEDGMENT

This Privacy Policy is effective as of Septemebr 29, 2025.

By using VYRAL, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last Updated: Septemebr 29, 2025 Version: 1.0


© 2025 Vyral. All rights reserved.

On this page

VYRAL PRIVACY POLICYQUICK SUMMARY (TL;DR)TABLE OF CONTENTS1. INTRODUCTION1.1 Who We Are1.2 Scope of This Policy1.3 Consent2. INFORMATION WE COLLECT2.1 Information You Provide DirectlyAccount InformationIdentity Verification (KYC)Payment InformationContent You CreateCommunications with Us2.2 Information Collected AutomaticallyUsage DataDevice InformationLocation DataCookies and Similar Technologies2.3 Blockchain and Crypto DataOn-Chain Data (Public)Off-Chain Crypto Data (Private)2.4 Information from Third PartiesPayment ProcessorsKYC ProvidersSocial Media (If You Connect)Analytics Providers2.5 Information We DON'T Collect3. HOW WE COLLECT INFORMATION3.1 Directly From You3.2 Automatically Through Technology3.3 From Blockchain3.4 From Third Parties3.5 From Other Users4. HOW WE USE YOUR INFORMATION4.1 Provide and Maintain Services4.2 Security and Fraud Prevention4.3 Legal Compliance4.4 Communication4.5 Analytics and Improvement4.6 Personalization4.7 Advertising (Future)5. HOW WE SHARE YOUR INFORMATION5.1 Public Information5.2 With Other Users5.3 With Service Providers5.4 For Legal Reasons5.5 Business Transfers5.6 With Your Consent5.7 Aggregated/Anonymized Data5.8 What We DON'T Share6. ENCRYPTED MESSAGING PRIVACY6.1 How Encryption Works6.2 What We CAN See6.3 What We CANNOT See6.4 Group Messages6.5 Backup and Recovery6.6 When Encryption Doesn't Apply6.7 Reporting and Safety7. ORB AI AND BEHAVIORAL ANALYSIS7.1 What is Orb7.2 Opt-In Required7.3 What Data Orb Collects (Enhanced Mode Only)7.4 How Orb Uses Data7.5 Orb Privacy Protections7.6 Your Orb Rights7.7 Orb Data Sharing7.8 Special Considerations for Dating8. COOKIES AND TRACKING TECHNOLOGIES8.1 What Are Cookies8.2 How We Use Cookies8.2.1 Essential Cookies (Always On)8.2.2 Functional Cookies (You Control)8.2.3 Analytics Cookies (You Control)8.2.4 Advertising Cookies (Future)8.3 Third-Party Cookies8.4 Other Tracking TechnologiesWeb Beacons (Pixels)Local StorageSession Storage8.5 Managing CookiesOur Cookie ControlsBrowser ControlsMobile Controls8.6 Do Not Track (DNT)8.7 Cookie Consent for EU/UK Users8.8 Cookie Table (Complete List)9. BLOCKCHAIN AND PUBLIC DATA9.1 Blockchain Fundamentals9.2 What's Public on Blockchain9.3 Pseudonymity vs Anonymity9.4 Linking On-Chain and Off-Chain Data9.5 Off-Chain Privacy (What's Private)9.6 Withdrawal Address Privacy9.7 Marketplace and Public Transactions9.8 DEX Trading Privacy9.9 Your Blockchain Privacy Rights10. DATA SECURITY10.1 Our Security Commitment10.2 EncryptionData in TransitData at Rest10.3 Access ControlsInternal AccessTechnical Controls10.4 Infrastructure SecurityHostingNetwork SecurityDatabase Security10.5 Application SecuritySecure DevelopmentCommon Vulnerabilities PreventedAPI Security10.6 Monitoring and Detection24/7 MonitoringIncident Response10.7 Third-Party Security10.8 Your Security Responsibilities10.9 What We Don't Do11. DATA RETENTION11.1 Retention Principles11.2 Retention Periods by Data TypeAccount DataContent DataFinancial DataUsage DataCommunication DataBlockchain Data11.3 Account Closure11.4 Backup Retention11.5 Legal Holds11.6 Inactive Accounts11.7 Deceased Users11.8 Data Portability vs Retention12. YOUR PRIVACY RIGHTS12.1 Universal Rights (All Users)Right to AccessRight to CorrectionRight to DeletionRight to ObjectRight to Data PortabilityRight to Withdraw Consent12.2 How to Exercise Your RightsSelf-Service (Fastest)Email RequestVerification RequiredAuthorized Representatives13. CHILDREN'S PRIVACY13.1 Age Requirement13.2 If We Discover Underage Users13.3 Parental Rights13.4 Age Verification14. INTERNATIONAL DATA TRANSFERS14.1 Where Data is Stored14.2 Legal Basis for TransfersFor EU/UK/Swiss Users:For Other International Users:14.3 Your Rights for International Transfers14.4 Government Access14.5 China Data15. STATE-SPECIFIC PRIVACY RIGHTS15.1 California Residents (CCPA/CPRA)Your CCPA Rights:Categories We Collect (CCPA Disclosure):How to Exercise CCPA Rights:California "Shine the Light" Law:15.2 Virginia Residents (VCDPA)15.3 Colorado Residents (CPA)15.4 Connecticut Residents (CTDPA)15.5 Utah Residents (UCPA)15.6 Other States16. THIRD-PARTY SERVICES16.1 Service Providers We UsePayment ProcessingIdentity VerificationInfrastructureAnalyticsCommunicationSecurity16.2 Third-Party Links16.3 Social Media Integrations16.4 Embedded Content16.5 Blockchain Explorers16.6 Decentralized Exchanges (Post-Launch)16.7 Data Processing Agreements17. CHANGES TO THIS PRIVACY POLICY17.1 When We Update17.2 How We Notify You17.3 What Constitutes "Material Change"17.4 Your Acceptance17.5 Previous Versions18. CONTACT US18.1 Privacy Questions18.2 Mailing Address18.4 Supervisory Authorities18.5 Security ConcernsEFFECTIVE DATE & ACKNOWLEDGMENT